Leasing Experience Coordinator

About the role

The Property Management team at LC is seeking a dedicated individual to enhance the resident and community experience, reflecting our values and purpose. As a member of the Lifestyle Communities' Home Team, you'll join a team committed to delivering a personalized experience that aligns with our mission to Build a Connection™.

Responsibilities

• Greet residents and guests professionally and expedite all requests.
• Establish a rapport with residents and answer and direct all incoming calls.
• Regularly patrol the grounds, halls, vacant units, and parking garage.
• Daily inspect amenity common areas and verify service work orders.
• Issue appropriate keys and personal escorts for access.
• Assist with new Move Ins, resident/tenant services, and coordinate all activities as the central point of contact.
• Participate in and help coordinate potential resident events.
• Submit service requests in the property management system and handle building damages or deficiencies.

Requirements

• High School Diploma
• Previous experience in hospitality, sales, customer service, or leasing operations is preferred.
• Strong attention to detail and accuracy.
• Knowledge or ability to acquire knowledge of applicable software programs and backend administrative management.
• Ability to multitask and meet deadlines.
• Excellent customer service skills, strong teamwork skills, and strong interpersonal, communication, and problem-solving skills.
• Ability to learn fair housing regulations.
• Valid driver license.

Qualifications

• Ability to work weekends and holidays as needed.

Skills

• Customer Service
• Teamwork
• Communication
• Problem Solving
• Attention to Detail
• Software Proficiency

Benefits

We offer a comprehensive benefits package including full suite of health benefits, retirement plan with company match, competitive PTO policy, generous parental and family leave, strong company culture, career growth opportunities, and community engagement and volunteerism.

Pay

Details TBA

Schedule

Details TBA