Jobs · Sales · Maryland

Leasing Coordinator

Related Affordable · St. Charles, Maryland, United States · 3 wk ago
Sales$20–$24/hrFull-time
We need to output HTML fragment with sections: Responsibilities, Why You'll Love It Here (Benefits), Anticipated Salary Range (Pay), Qualifications. Also maybe Overview? The instruction: include a section only when posting has real specific content. Overview is generic company description; could be considered not needed? It's not a standard heading list but could be included as a section? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Overview is not in list, so we should not create a heading for it. We can incorporate overview into a paragraph maybe under a generic

but not as heading. However we must not repeat job title. We should not include Job ID etc. We need to preserve all substantive information. So we need to extract responsibilities list, benefits list, pay info, qualifications list. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end there is EEO statement, privacy policy, etc. Remove those. Also remove the "#RAJOBS Overview Related Affordable spearheads..." etc. That's company overview; we can keep as prose maybe but not as heading. It's substantive? It's about company; maybe we can keep as a paragraph under no heading? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep that overview text, but we need to place it somewhere. Since we cannot create a heading not in list, we could put it as a

    before the first heading or after? Probably after responsibilities? But better to put it as a

    before the sections, as an introductory paragraph. However the instruction says "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." So we can include overview as a

    (maybe under no heading). That seems acceptable. We need to ensure we don't create sections with filler like "commensurate with experience". Pay section: we have anticipated salary range $20.00 - $24.00 per hour, plus mention of annual performance bonus, non-exempt, overtime eligible. That's specific, so we can create Pay section with that info. Benefits: we have "WHY YOU'LL LOVE IT HERE:" with lots of PTO, customizable total rewards, financial wellness perks, mental health resources, fertility benefits, paid volunteer time, donation match, learning/training programs, tuition reimbursement, internal advancement. That's benefits. So we create Benefits section with a

    • list. Responsibilities: we have a big block with essential job functions. We'll create Responsibilities section with
      • items. Qualifications: we have qualifications list. We'll create Qualifications section with
        • . We also have "Skills" maybe not needed separately; qualifications cover skills. We need to avoid duplication: there are repeated sentences like "Provide exceptional customer service to residents and prospects to support retention and community satisfaction." appears twice? Actually appears in responsibilities list twice? We'll keep but maybe deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Removing duplicates could be considered summarizing away detail? Might be okay to keep duplicates? Better to keep as is but we could combine duplicates? Safer to keep them as they appear, but we can deduplicate to avoid redundancy? The instruction says do not summarize away detail; removing duplicates could be considered summarizing. I'd keep duplicates. We need to ensure we don't include boilerplate like "We are proud to be an equal-opportunity employer..." etc. Remove that. Also remove the line "Visit our website for more information: Related Affordable Housing." That's part of overview; we can keep as part of overview paragraph. Now craft HTML. Structure:

          Overview paragraph(s)

          Responsibilities

          • ...
          • ...

          Benefits

          • ...
          • ...

          Pay

          Anticipated salary range: $20.00 - $24.00 per hour. Annual performance bonus. Position is non‑exempt, eligible for overtime pay.

          Qualifications

          • ...
          • ...
          We need to ensure we don't include any extra text like "ESSENTIAL JOB FUNCTIONS:" heading inside responsibilities; we can just treat as part of list. Let's extract responsibilities items from the text: Responsibilities block: "We are seeking a highly organized and customer-focused Leasing Coordinator to support day-to-day leasing operations at our affordable housing community called Headen House in St. Charles, Maryland. In this role, you’ll manage all leasing activities, including handling phone and email inquiries, conducting tours, following up with prospects, qualifying applicants, and preparing accurate lease files in compliance with program requirements. Bring your sales-minded approach, attention to detail, and commitment to excellent customer service to help maintain full occupancy, support residents, and ensure a positive leasing experience from first contact to move-in. ESSENTIAL JOB FUNCTIONS: Generate and manage leasing traffic and waitlists through outreach, tours, and consistent follow-up to convert qualified prospects. Pre-qualify applicants, prepare accurate lease files, and complete all move-in, renewal, and recertification documentation in compliance with HUD, LIHTC, and HPD requirements. Conduct engaging property tours, open houses, and resident events that highlight community features and promote occupancy. Log and track all prospect applicant activity, applications, and conversions in the property management system, report on leasing performance and challenges. Deliver exceptional customer service and collaborate with management to develop ideas that improve marketing, retention, and occupancy results. Prepare qualified applicant files for seamless transition to the Occupancy Specialist for full review and move-in processing. Coordinate and host open houses, resident events, and marketing initiatives to generate qualified traffic. Conduct local outreach to build community relationships and attract new prospects. Identify market competition, pricing trends, and marketing opportunities to help maintain a competitive edge. Report on traffic numbers, applications, conversion ratios, occupancy, and leasing challenges to management. Provide exceptional customer service to residents and prospects to support retention and community satisfaction. Offer ideas and assist in implementing strategies to improve occupancy and leasing performance. Review and verify income, assets, and household composition to determine pre-eligibility of the affordable housing programs Maintain compliance with Low-Income Housing Tax Credit (LIHTC) and Section 8 program and adhere to all fair housing guidelines. Provide notary services as needed for official documentation." We can split into list items after "ESSENTIAL JOB FUNCTIONS:" but also include the preceding sentences as responsibilities? Probably include them as part of responsibilities too. We'll create list items covering each distinct duty. Let's create list items: - Manage all leasing activities, including handling phone and email inquiries, conducting tours, following up with prospects, qualifying applicants, and preparing accurate lease files in compliance with program requirements. - Generate and manage leasing traffic and waitlists through outreach, tours, and consistent follow-up to convert qualified prospects. - Pre-qualify applicants, prepare accurate lease files, and complete all move-in, renewal, and recertification documentation in compliance with HUD, LIHTC, and HPD requirements. - Conduct engaging property tours, open houses, and resident events that highlight community features and promote occupancy. - Log and track all prospect applicant activity, applications, and conversions in the property management system, report on leasing performance and challenges. - Deliver exceptional customer service and collaborate with management to develop ideas that improve marketing, retention, and occupancy results. - Prepare qualified applicant files for seamless transition to the Occupancy Specialist for full review and move-in processing. - Coordinate and host open houses, resident events, and marketing initiatives to generate qualified traffic. - Conduct local outreach to build community relationships and attract new prospects. - Identify market competition, pricing trends, and marketing opportunities to help maintain a competitive edge. - Report on traffic numbers, applications, conversion ratios, occupancy, and leasing challenges to management. - Provide exceptional customer service to residents and prospects to support retention and community satisfaction. - Offer ideas and assist in implementing strategies to improve occupancy and leasing performance. - Review and verify income, assets, and household composition to determine pre-eligibility of the affordable housing programs. - Maintain compliance with Low-Income Housing Tax Credit (LIHTC) and Section 8 program and adhere to all fair housing guidelines. - Provide notary services as needed for official documentation. Also include the initial supportive sentences: "Bring your sales-minded approach, attention to detail, and commitment to excellent customer service to help maintain full occupancy, support residents, and ensure a positive leasing experience from first contact to move-in." Could be a list item as well. We'll include that as a list item. Now Benefits list from "WHY YOU'LL LOVE IT HERE:": - Lots of paid time off (19+ days!) – we value your life outside of work. - Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program. - Financial wellness perks to set you up for success, such as 401(k), FSA & HSA, employer paid life and AD&D insurance, paid leave and disability programs. - Mental health resources, such as counseling, are available to our team members. - Fertility benefits – such as surrogacy, adoption assistance and more. - Paid time off to volunteer and we will match your charitable donations. - We are a passionate team making real impact on the world. - Grow with us – learning and training programs, tuition and certification reimbursement, internal advancement opportunities are available and much more. Also maybe "We are a passionate team making real impact on the world." is a benefit? It's more culture but okay. Now Pay: we have "ANTICIPATED SALARY RANGE: $20.00 - $24.00 per hour Annual Performance Bonus This position is Non-Exempt, meaning eligible for overtime pay This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position." We'll summarize as paragraph: Anticipated salary range: $20.00 - $24.00 per hour. Annual performance bonus. Position is non‑exempt, eligible for overtime pay. Actual compensation may vary based on qualifications, location, and responsibilities. Includes eligibility for performance bonuses and comprehensive benefits (health insurance, retirement plans, paid time off). That's fine. Now Qualifications list: - 2+ years of experience in leasing, marketing, hospitality, sales or multifamily operations. - Superb customer service skills. - Proficient in rent calculation methods, including HPD and HUD standards. - HS Diploma/GED (bachelor’s preferred). - Review and interpret financial documents like pay stubs, tax returns, and rent statements. - Current State Real Estate or Leasing License (or willingness to obtain). - Demonstrated ability to manage multiple deadlines, stay highly organized, and ensure compliance under regulatory frameworks. - Experience with property management software (e.g., RealPage, OneSite, Yardi, JD Edwards), a plus. - Excellent interpersonal and communication skills, with the ability to quickly build trust with teams and residents. - Adaptable, proactive, and comfortable working in fast-paced, changing environments. - Demonstrates accountability and resilience, with a commitment to resident-centered service and collaborative teamwork. -

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