Leasing Consultant - Village at Westmeadow

About the role

You're the first face people see when they picture living here. You make a great first impression and back it up with follow-through. You can read what a prospect is really looking for, show them how this community fits their life, and close with care, not pressure. You take pride in a full house and residents who are glad they chose you.

Responsibilities

• Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
• Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
• Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
• Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
• Manage resident communication channels and keep accurate CRM records.
• Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
• Support marketing initiatives and flag local opportunities to management.
• Help plan and host resident events and activities.
• Keep resident and vendor files accurate and organized.
• Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.

Requirements

• A high school diploma or GED.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
• Strong sales and customer-service skills.
• A strong desire to lead, both in your role and in your local community.
• Strong written and verbal communication skills.
• Willingness to travel occasionally between properties as needed.

Qualifications

• At least two years of sales experience.
• At least one year onsite in multifamily housing.
• Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools.
• Spanish fluency.

Benefits

This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community. Health and wellness Medical coverage, including a zero-cost employee plan Dental and vision coverage Mental wellness program Gym membership stipend Financial security 401(k) with employer match Company-paid life insurance Short-term and long-term disability options Lifestyle and culture Paid time off plus 9 company-paid holidays Paid maternity and parental leave Employee housing discount Cell phone stipend Alternative transportation allowance Monthly coffee coupon Perks at Work program Recognition and growth Professional development support Peer recognition program

Pay

$20-$21 an hour

Schedule

Tuesday-Friday 9am-6pm & Saturday 9am-5pm