Leasing Consultant - Roanoke, VA

Tasks and Activities of the Leasing Consultant at Glade Creek

• Completes lease form or agreement and collects rental deposit.
• Ensures “model” apartments and target apartments are ready for show; maintains work areas and office in clean and orderly manner; has awareness of “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications, and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Knowledgeable of current market conditions.
• Fully informed of current rental rates, sizes, locations, and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
• “Shopping” competitive properties.
• Develop full knowledge of application information required, screening processes, and policies regarding rentals.
• Responsible to conduct out-reach marketing at least once a week.
• Develop and maintain an on-going resident retention program under direction of Property Manager.
• Responsible to play an active role in the renewal process.
• Responsible for proper maintenance of all residential and property files.
• Efficient and timely processing of all required administrative forms, reports, and related information.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for assisting the Property Manager in the collection of delinquent rents.
• Plans monthly resident events with assistance of Marketing Manager.

Position Type and Expected Hours of Work

• This is a full-time position; typical work hours and days are Tuesday-Saturday, 9:00am to 6:00pm.
• Occasional evening work required.

Pay

Salary depends on skills and experience.

Benefits

• Locally owned and managed, The Caton Companies offer 401(k), excellent medical/dental coverage, as well as other benefits.

About the Role

The Caton Companies offer an environment that cares for its employees and wants you to grow with us.

Qualifications

• Required Education And Experience: High School Diploma or equivalent, Previous sales and marketing experience.
• PREFERRED Education And Experience: Bachelor’s Degree, Two years experience in marketing or property management.