Leasing Consultant-Petersburg $18/hr
Greenbrier Management · Petersburg, VA · 5 days ago
SalesFull-time
Specific Responsibilities
- Rents apartment units to prospective residents.
- Answers phone and email inquiries from prospective residents while encouraging them to visit the community.
- Meets with prospective residents to determine the type of apartment to meet the prospect’s needs, while using innovative sales techniques to close lease sales.
- Develops and implements an effective marketing plan that achieves community goals.
- Conducts outreach marketing activity to ensure appropriate traffic levels are achieved and maintained.
- Shows apartments and the overall community to prospective residents ensuring amenities are highlighted.
- Meets with prospects to obtain all needed information to begin the application process. This includes entering all data in the computer system.
- Contacts prospect regarding the approval/disapproval decision. This includes assisting them in completing the lease application, while obtaining initial rent and deposit payments.
- Schedules the move in date and any maintenance which must be completed in advance of the move in date.
- Prepares and maintains a file for each resident. This includes ensuring all information is correct and updated on a regular basis.
- Contacts residents with expiring leases to discuss renewals and encourages lease renewals.
- Takes resident calls for service or other needs while forwarding to the appropriate staff members.
- As appropriate, writes work orders for service, promotes good resident relations through courteous and timely response to resident needs and concerns.
- Answers outside phone calls and greets visitors.
- Prepares reports or compiles other data as requested.
- Performs other duties as assigned which are in the best interests of the company.
Qualifications
- Previous restaurant, retail sales, or multifamily leasing experience required; previous Multifamily Leasing Experience Preferred.
- Experience with Entrata preferred.
- Above average ability to communicate with clients and with co-workers both verbally and in writing.
- Basic personal computer skills and ability to learn specialized software.
- Skill to convince prospective residents of the advantages of living at a community by sales closing methods.
- Ability to work a varied schedule, including weekends and some holidays as required.
- Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
- Candidates will be required to pass a criminal background investigation, credit check and drug screening.