Leasing Consultant (New Lease-Up)

About the role

We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property Declan Hermitage in Hermitage, TN.

Responsibilities

• Answering the telephone and selling the community to prospective residents
• Selling the community to prospective residents by setting appointments for them to visit and tour the community
• Show prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• Performing administrative tasks and those assigned by community management
• Performing resident retention activities, renewal preparation, follow up, and resident needs assessments

Qualifications

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Benefits

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• Full Benefits including medical, dental, vision, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease