Leasing Consultant | Camden Gaines Ranch/Stoneleigh

About the Role

Are you customer focused, have a passion for people, and like to have fun? Our Leasing Consultants are Camden’s first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention, and occupancy goals for the community.

Responsibilities

• Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units to ensure a great “move-in experience”
• Showcase the value of the community features as they relate to customer needs
• Use a customer-focused attitude year-round to ensure a smooth renewal process for existing residents
• Utilize and establish creative marketing and social media strategies to increase property traffic
• Support occupancy and retention goals by following up with potential and current residents
• Use problem-solving skills and best judgment to handle unpredictable situations as they arise
• Maintain accurate and in-depth knowledge of the community and competitors in the industry
• Promote positive resident relations through courteous and timely response to resident needs and concerns
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval, and related bookkeeping tasks
• Collaborate with team members to plan and organize resident events
• Assist in other projects and activities as needed

Qualifications

• One year of experience in sales, hospitality, and/or customer service
• Bachelor’s degree preferred
• Meet or exceed sales and customer service goals
• Work a varied schedule, including weekends and holidays, as required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Leasing and/or property management experience preferred
• Knowledge of OneSite and Yield Star preferred
• Bilingual in Spanish is a plus

Work Environment and Physical Demands

This role is intermittently sedentary but requires mobility (e.g., climbing stairs) to tour, show, and inspect apartments daily. It involves some repetitive motion of the hand-wrist when using a computer and writing. The position operates in a typical office setting with daily exposure to outdoor environments (heat, cold, damp, rain, etc.). Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE). The role requires handling stressful, urgent, novel, and diverse work situations daily. Emotional stability and personal maturity are important attributes. The position regularly involves long hours, odd schedules (including weekends), and periodic travel by automobile or airline, including out-of-town and overnight trips. Attendance and punctuality are essential for success.

For more information on our benefits, visit Camden Benefits.