Jobs · Management · North Carolina

Leasing Consultant

Hawthorne Residential Partners · Cary, NC · 1 mo ago
ManagementFull-time
We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: Intro: "We’re on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. If you're looking for a place where your work truly matters – Apply Today!" That's about the role/company. Could be "About the role" or maybe "About the company". We'll use "About the role". Then "Leasing Consultant | Job Overview At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you’re leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home." That's overview, could be part of About the role. Then "Leasing Consultant | Job Functions" with bullet points (list). Those are responsibilities. Then "What Makes Someone SOAR in This Role?" with bullet points (positive attitude etc). Those could be Skills or Qualities. Then "Work Schedule" with description. Then "Leasing Consultant| Education, Experience, and License Qualifications" with subpoints: Education, Experience, Licenses & Certifications. Then "Hawthorne’s Total Rewards Package | Compensation and Benefits" with subpoints: Leasing-Specific Benefits, Professional Benefits, Personal Benefits list. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. - About the role: intro paragraph(s) about company, culture, overview. - Responsibilities: the Job Functions list. - Requirements: maybe Education, Experience, License Qualifications? Actually those are qualifications. Could split: Requirements = mandatory (Education, Experience, License). Qualifications = preferred? But we have both. We'll follow typical: Requirements = mandatory (Education High School or GED, Valid Driver's License). Qualifications = preferred (Experience, CALP). But we can also combine. - Skills: the "What Makes Someone SOAR in This Role?" list (Positive Attitude, Clear Communicator, People Service & Customer-Focused, Persuasive, Willingness to Learn). - Benefits: the Total Rewards Package list (Leasing-Specific Benefits, Professional Benefits, Personal Benefits). Could be a Benefits section. - Pay: The posting mentions "Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation." That's pay info (commission). So we can include Pay section. - Schedule: Work Schedule description. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. We must not include boilerplate like equal opportunity employer (remove). Also remove "Hawthorne is an equal opportunity employer." We must not include application instructions like "Apply Today!"? The instruction says remove application instructions. The phrase "Apply Today!" is an application instruction; we should remove it. Also "We’re on the search..." includes "Apply Today!" at end; we should remove that sentence or part. Better to keep the intro but remove the "Apply Today!" phrase. The sentence: "If you're looking for a place where your work truly matters – Apply Today!" We can remove the "Apply Today!" part, leaving "If you're looking for a place where your work truly matters –". But that may be incomplete. Safer to remove the whole sentence? Might lose some content but it's mostly a call to action. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove "Apply Today!" as application instruction. We can keep the preceding clause but it's odd. Better to remove the whole sentence "If you're looking for a place where your work truly matters – Apply Today!" as it's primarily an application instruction. We'll remove it. Now we need to output HTML fragment only, no /, no markdown fences. We'll produce sections as needed. Let's craft:

About the role

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country—proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you’re leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.

Responsibilities

  • Create Exceptional First Impressions: Greet prospective residents with warmth and professionalism; Conduct personalized apartment tours that highlight the lifestyle and value of the community; Respond to phone, email, and web inquiries promptly and thoroughly.
  • Drive Leasing Success: Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs; Complete leasing applications, verifications, and new move-in paperwork accurately; Contribute to community occupancy and renewal goals.
  • Foster Resident Relationships: Coordinate and attend resident events and community engagement initiatives; Respond to resident questions and concerns with empathy and efficiency; Promote a clean, welcoming environment by helping maintain office and common areas.
  • Build Brand & Community Awareness: Assist in marketing the property through social media and community outreach; Stay informed on local market trends and competitor properties.
But we need to keep each bullet as separate
  • items, not combine multiple sentences in one li unless they are separate duties. The original list had separate bullet points each starting with a bold heading. We could keep each as separate li with the heading bold? But we cannot use ? Not prohibited. We can keep plain text. Simplify: each bullet as separate li with the duty. Thus:
    • Greet prospective residents with warmth and professionalism
    • Conduct personalized apartment tours that highlight the lifestyle and value of the community
    • Respond to phone, email, and web inquiries promptly and thoroughly
    • Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
    • Complete leasing applications, verifications, and new move-in paperwork accurately
    • Contribute to community occupancy and renewal goals
    • Coordinate and attend resident events and community engagement initiatives
    • Respond to resident questions and concerns with empathy and efficiency
    • Promote a clean, welcoming environment by helping maintain office and common areas
    • Assist in marketing the property through social media and community outreach
    • Stay informed on local market trends and competitor properties
    That preserves all.

    Requirements

    We need to include Education, Experience, License Qualifications. But Experience is "preferred but not required". So maybe Requirements = Education High School or GED equivalent; Valid Driver's License. Experience is preferred but not required, could go to Qualifications. Thus:

    Requirements

    • High School or GED equivalent
    • Valid Driver's License

    Qualifications

    • One year of customer service experience, sales and/or apartment leasing is preferred but not required
    • A Certified Apartment Leasing Professional Accreditation (CALP) is a plus

    Skills

    • Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
    • Clear Communicator: Confident in-person, over the phone, and online
    • People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
    • Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.
    • Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It practices ensuring our communities receive excellent support.

    Pay

    Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation.

    Benefits

    We need to list Leasing-Specific Benefits, Professional Benefits, Personal Benefits. Could be subheadings? But we only allowed

    for section headings. Could we nest

    ? Not allowed per instruction? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just list benefits as a
      with items describing each benefit category. We must preserve all substantive info: Leasing-Specific Benefits: monthly leasing and renewal commissions, leasing incentive programs (already mentioned in Pay but also here). Professional Benefits: Career Path Program, Learning and Development, growth to Assistant Community Manager. Personal Benefits: Free Dental Insurance, Comprehensive and Affordable Plans for Medical and Vision Coverage, Health and Wellness Incentives, 401k Retirement Match Program, Paid Time Off- including your birthday!, Paid Sick Time Off, Pet Insurance Plans, Paid Maternity, Paternity, and Adoption Leave Options, Telehealth – Access to Doctors 24/7/365, Company Paid Life Insurance, Retirement Planning. We should not repeat the commission info in Benefits if already in Pay, but we can keep it as part of Leasing-Specific Benefits. Thus:

      Benefits

      • Leasing‑Specific Benefits: monthly leasing and renewal commissions, leasing incentive programs (in addition to hourly compensation)
      • Professional Benefits: Career Path Program – Assistant Community Manager progression; Learning and Development support for career growth
      • Personal Benefits: Free Dental Insurance; Comprehensive and affordable medical and vision plans; Health and wellness incentives; 401k retirement match program; Paid Time Off (including birthday); Paid sick time; Pet insurance; Paid maternity, paternity, and adoption leave; Telehealth access 24/7/365; Company‑paid life insurance; Retirement planning resources

      Schedule

      Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. One weekday off is provided each week to maintain a 40‑hour schedule. Evening and weekend availability may be required for resident events or based on the unique needs of the community.

      We must ensure no duplicate lines. Also we removed "Hawthorne is an equal opportunity

  • Similar jobs

    Leasing Consultant

    Fogelman PropertiesMaumelle, AR· 3 mo ago
    Managementapply on jobs.dayforcehcm.com

    Leasing Consultant

    Sares Regis GroupSan Francisco, CA· 4 mo ago
    Sales$26–$28/hrapply on careers-sares-regis.icims.com

    Leasing Consultant

    The Scion GroupDenver, CO· 3 mo ago
    Management$19.29–$20/hrapply on job-boards.greenhouse.io

    Leasing Consultant

    Village GreenLewis Center, OH· 4 mo ago
    Customer Service$18/hrapply on jobs.smartrecruiters.com