Leasing Consultant - 660 Washington Apartments

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America—one that continues to get better as it grows. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we offer the scale to provide opportunities most companies can’t. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in growth, development, and capabilities that make both our team members and our company better, holding ourselves to the highest standards as an employer.

About the role

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

Responsibilities

• Proactively respond to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Invite and schedule prospective residents for community tours, employing effective selling techniques to close deals
• Support community marketing efforts by positively influencing online presence and offering input on advertising campaigns
• Effectively explain lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently manage leasing documents, process payments, and ensure completion of move-in procedures

Requirements

• High School diploma or equivalent
• Strong customer service or customer-facing orientation (e.g., Retail Sales, Hospitality)
• Well-organized with the ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software and Google Suite
• Valid Driver’s License required if the role involves operating a motorized vehicle (e.g., car, golf cart), varying by location
• Office team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job

Qualifications

• Experience in leasing or property management
• College degree or coursework
• Knowledge of federal and state apartment housing laws

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid vacation and company holidays
• Exclusive team member housing discounts

Pay

$24.29 to $29.69 per hour. Team members are eligible for overtime pay and performance incentives.

Schedule

Tuesday–Saturday: 9:00 AM–6:00 PM