Leasing Consultant (1168 - Columbus, Ohio)

Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident requests promptly and courteously and help resolve resident issues.
• Explain company and community policies to residents and prospective residents.
• Demonstrate comprehensive knowledge of all lease‑related documents and complete them accurately and timely.
• Maintain accurate resident files in accordance with company policy.
• Enter resident and prospective resident data into the computer system per company guidelines.
• Assist in developing and maintaining a resident retention/renewal program to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move‑in to ensure market‑ready status.
• Support leasing activities and resident relations.
• Stay informed about rent levels and amenities of competitive communities.
• Know community and area facts and statistics.
• Prepare competitive market survey reports as needed.
• Greet new residents and assist with the move‑in process.
• Verify application data and qualify potential residents.
• Show the model unit and available ready vacancies.
• Participate in coordination of community‑sponsored events.
• Become certified as a Leasing Specialist through the company’s in‑house training program.
• Travel may be required; reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

• Ability to successfully interact with people.
• Good organizational skills.
• Strong verbal communication skills.
• Strong customer service/satisfaction philosophy.
• Proficient sales skills.
• Professional image.

Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to sit, climb, balance, stoop, or kneel. The employee may be required to lift and/or move up to 25 pounds.

Benefits

• Outstanding growth potential.
• Paid sick leave.
• Vacation and holidays.
• Health insurance.
• Dental insurance.
• Life insurance.
• 401(k) participation.

Schedule

Weekend hours: Saturdays 9 AM – 5 PM. Occasional weekend hours may be required. Travel may be required; reasonable or limited use of your vehicle may be required.