Leasing Associate - Tax Credit

Position Summary

The Leasing Associate position is responsible for the leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners. The Leasing Associate will also perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re-certification of other assisted housing tenants.

Responsibilities

• Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
• Complete lease form or agreement and collect rental deposit
• Maintain a working knowledge of lease terms, specifications and all community policies
• Complete move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).
• and SOP’s.
• Maintain a thorough knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency
• Develop and maintain an on-going resident retention program under direction of Property Manager
• Maintain all resident and property files
• Courteous and efficient handling of resident requests and complaints
• Maintain a professional appearance and attitude at all times

Qualifications

• Qualified candidates will have 1+ years tax credit experience
• Property leasing, sales and/or customer experience
• HUD rules and regulations, as well as policies and procedures of low-income housing programs
• Excellent follow up skills via email and phone
• Onesite experience a plus
• Experience with Microsoft Office Suite including Word and Excel

Physical Requirements

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• Able to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to use mobile devices and applications for work-related tasks

Work Environment

• Based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
• The office is an open setting which may include bright lights, constant noises and distractions
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

Company Information

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living

• Contingent upon successful completion of a background check as local and federal state requires
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver
• RPM Living participates in E-Verify