Leasing and Marketing Manager
About the Role
Tailwind Group, a leading owner and manager of off-campus student housing, is hiring a Leasing & Marketing Manager due to an internal promotion. This role is responsible for coordinating and executing the sales and marketing strategy at The Landing College Station, a 546-unit student housing community in College Station, Texas. The successful candidate will build relationships with residents and prospects, execute a monthly marketing calendar, and develop and motivate leasing team members to meet or exceed leasing and occupancy goals.
Responsibilities
- Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members.
- Maintain exceptional curb appeal and monitor the tour path and model unit.
- Lead the leasing team to achieve budgeted occupancy and pre-leasing milestones.
- Act as the lead salesperson, giving memorable tours and converting prospects through personalized follow-up.
- Hire, train, and develop leasing team members on sales techniques and marketing knowledge.
- Partner with property management to schedule and delegate work, ensuring leasing-related tasks are complete.
- Plan and execute a monthly marketing calendar, including resident events, housing fairs, and digital advertising.
- Oversee outreach marketing efforts, customer appreciation events, and social media management.
- Build relationships with residents and create a sense of community.
- Explore partnership opportunities with local businesses and organizations.
- Assist in leading the annual unit turnover process and move-in/move-out procedures.
- Participate in property performance calls and ensure accurate lease documentation.
- Support roommate mediations and conflict resolutions in line with company policies.
- Manage resident placement activities, including unit assignments and transfers.
Requirements
- Bachelor’s degree in sales, marketing, business administration, or related field preferred.
- Two or more years of experience in customer service, sales, or retail.
- One or more years of experience in student housing preferred.
- Knowledge of property management standards, including Fair Housing laws and Tenant/Landlord rights.
- Ability to build rapport quickly and work in a team environment.
- Exceptional written and verbal communication skills.
- Proficiency in social media platforms (Instagram, Facebook, TikTok) and understanding of trends.
- Experience with Entrata software preferred.
- Ability to pass a criminal background check.
- Availability to work extended hours during turnover and support on-call emergencies.
- Minimal travel required; fully in-office role.
Qualifications
- Self-motivated and goal-oriented.
- Creative problem-solving and process improvement skills.
- Ability to work in a fast-paced, team-oriented environment.
Pay
The compensation range for this position is $44,000 - $50,000 plus commission potential.
Schedule
Standard schedule: Monday - Friday, 8:30am to 5:00pm. Nights or weekends may be required based on business needs.
Benefits
- Medical, Dental, & Vision Insurance for employees and their families.
- Vacation and Sick Time + 12 Paid Holidays.
- 401(k) with company matching.
- On-the-job training and career development.
- Paid Parental Leave.
For more information about our core values and mission, visit: http://thetailwindgroup.com.