Leasing and Marketing Assistant - The Legacy at Centennial

Roles And Responsibilities

• Monitor and maintain model and tour route on a daily basis
• Affix to the maintenance of property curb appeal
• Afford assistance in tracking and reporting of leasing data, metrics and goals
• Create and maintain relationships with vendors
• Organize and manage monthly resident events
• Organize and manage monthly marketing events
• Prepare for and execute housing fairs and other on campus events
• Organize and manage social media campaigns to maintain a social media presence
• Ensure follow up activities take place for all prospective residents
• Report on time to your shift
• Ensure confidentiality of client, resident, and company information
• Understand and adhere to the Landmark Properties policies and procedures
• Maintain a clean and professional work environment
• Afford assistance in roommate placement and matching
• Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
• Participate in all move-in related activities
• Manage time efficiently and effectively
• Afford assistance in maximizing revenue and occupancy
• Affords assistance in collecting rents, security deposits, and other income as requested
• Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
• Provide documentation/receipts for all company purchases
• Co-facilitate annual Leasing Training
• Afford assistance in tracking Leasing Ambassador performance through lease audits
• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
• Develop a sense of community among the prospective residents and staff
• Maintain active and effective communication with prospective residents, parents, and university personnel
• Represent the community and Landmark Properties in a professional manner
• Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
• Afford assistance in mediation conflicts, both proactively and reactively
• Afford assistance in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessary
• Document and address behaviors of residents that violate the law or the community lease agreement
• Identify and report safety and security risks to the Community Manager

General Administration

• Report on time to your shift
• Ensure confidentiality of client, resident, and company information
• Understand and adhere to the Landmark Properties policies and procedures
• Maintain a clean and professional work environment
• Afford assistance in roommate placement and matching
• Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
• Participate in all move-in related activities
• Manage time efficiently and effectively

Financial Management

• Afford assistance in maximizing revenue and occupancy
• Affords assistance in collecting rents, security deposits, and other income as requested
• Operate marketing activities within the confines of the marketing budget, deviating only with prior approval
• Provide documentation/receipts for all company purchases

Personnel

• Co-facilitate annual Leasing Training
• Afford assistance in tracking Leasing Ambassador performance through lease audits

Customer Service

• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
• Develop a sense of community among the prospective residents and staff
• Maintain active and effective communication with prospective residents, parents, and university personnel
• Represent the community and Landmark Properties in a professional manner
• Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
• Afford assistance in mediation conflicts, both proactively and reactively

Risk Control

• Document and address behaviors of residents that violate the law or the community lease agreement
• Identify and report safety and security risks to the Community Manager