Leasing Agent

About the role

At Equity Real Estate Management (EREM), we are a forward-thinking company dedicated to providing innovative solutions to challenges within the industry. Our mission is to elevate the quality of service for all residents, owners, investors, and lenders.

Responsibilities

• Optimize occupancy by leasing units and maximizing an effective lease renewal program for existing residents.
• Lease units by aggressively selling the products and services of the property.
• Conduct site tours and demonstrate property amenities, model apartments, and available apartments.
• Effectively handle telephone inquiries and conduct follow-up telephone communications to prospects from site visits, telephone inquiries, and other sources.
• Work with the property staff to develop and implement sales and marketing strategies.
• Increase property traffic levels, maintain established closing ratios, and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
• Follow established policies and procedures regarding the qualification, screening, and acceptance of applicants for residency.
• Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in.
• Maintain company customer service standards. Respond to resident requests in a timely manner and work with residents to minimize and resolve problems and complaints. Follow through to ensure issues are resolved.
• Maintain prospect, traffic, and leasing data and assist with other computer data entry as needed.
• Assist with monthly closing as needed.
• Assist in ensuring that the grounds, buildings, and units are fully functional, safe, and attractive.
• Visually inspect grounds, buildings, and units on a regular basis. Ensure units are ready for showing. Inspect units on move-in day to ensure units are ready, inspect units on move-out day to assess damages.
• Assist with planning and hosting of property-sponsored social functions for residents.
• Follow all safety procedures and report any safety hazards found.
• Make bank deposits and perform other property-related errands as requested.
• Attend required meetings and training seminars.
• Perform other property-related tasks assigned by the Property Manager.

Requirements

• Professional image
• Excellent communication skills, in person and on telephone
• Strong customer service orientation
• Ability to "close" a sale
• Ability to read and write English fluently (Spanish or other language abilities may be required)
• Ability to accurately perform mathematical functions
• Ability to perform basic data entry computer skills
• Ability to report and perform accurate market studies
• Good organizational skills

Qualifications

We are seeking candidates who are passionate about real estate management and eager to contribute to our team. While not all qualifications are listed here, they are typically required for this position:

• Bachelor’s degree in Business Administration, Real Estate, or a related field
• Minimum 2 years of experience in real estate management or a related field
• Experience in managing tenant relations and conducting site tours
• Knowledge of local real estate laws and regulations
• Proficiency in Microsoft Office Suite

Skills

• Professional image
• Excellent communication skills, in person and on telephone
• Strong customer service orientation
• Ability to "close" a sale
• Ability to read and write English fluently (Spanish or other language abilities may be required)
• Ability to accurately perform mathematical functions
• Ability to perform basic data entry computer skills
• Ability to report and perform accurate market studies
• Good organizational skills

Benefits

At Equity Real Estate Management, we believe in offering competitive benefits to support our employees' well-being and professional growth. These benefits may include:

• Health insurance coverage
• Paid time off
• Professional development opportunities
• Employee recognition programs
• Flexible work arrangements

Pay

The salary range for this position is $50,000 - $70,000 annually, depending on experience and qualifications.

Schedule

This position is full-time and requires a minimum of 40 hours per week.

To apply, please visit www.EquityREM.com and submit your resume and cover letter. We look forward to hearing from you!