Leasing Agent

About the role

At Equity Real Estate Management (EREM), we are a forward-thinking company committed to providing innovative solutions to challenges within our industry. Our mission is to elevate the quality of service to all residents, owners, investors, and lenders.

Responsibilities

• Optimize occupancy by leasing units and maximizing an effective lease renewal program for existing residents.
• Lease units by aggressively selling the products and services of the property.
• Conduct site tours and demonstrate property amenities, model apartments, and available apartments.
• Effectively handle telephone inquiries and conduct follow-up telephone communications to prospects from site visits, telephone inquiries, and other sources.
• Work with the property staff to develop and implement sales and marketing strategies.
• Increase property traffic levels, maintain established closing ratios, and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
• Follow established policies and procedures regarding the qualification, screening, and acceptance of applicants for residency.
• Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in.
• Maintain company customer service standards. Respond to resident requests in a timely manner and work with residents to minimize and resolve problems and complaints. Follow through to ensure issues are resolved.
• Maintain prospect, traffic, and leasing data and assist with other computer data entry as needed.
• Assist with monthly closing as needed.
• Assist in ensuring that the grounds, buildings, and units are fully functional, safe, and attractive.
• Visually inspect grounds, buildings, and units on a regular basis. Ensure units are ready for showing. Inspect units on move-in day to ensure units are ready, inspect units on move-out day to assess damages.
• Assist with planning and hosting of property-sponsored social functions for residents.
• Follow all safety procedures and report any safety hazards found.
• Make bank deposits and perform other property-related errands as requested.
• Attend required meetings and training seminars.
• Perform other property-related tasks assigned by the Property Manager.

Requirements

• Professional image
• Excellent communication skills, in person and on telephone
• Strong customer service orientation
• Ability to "close" a sale
• Ability to read and write English fluently (Spanish or other language abilities may be required)
• Ability to accurately perform mathematical functions
• Ability to perform basic data entry computer skills
• Ability to report and perform accurate market studies
• Good organizational skills

Qualifications

For more information, please see the attached job description for this job posting. Be part of something bigger - apply now and let's elevate your career together!

www.EquityREM.com