Leasing Agent

About the role

Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals.

Responsibilities

• Greeting and qualifying prospects, conducting community tours and showing apartments
• Processing applications, credit screening, and criminal background checks
• Preparing the lease and move-in package, ensuring a smooth resident move-in and lease signing
• Inspecting apartments prior to resident move-in and ensuring they are in move-in ready condition
• Scheduling any outstanding items to be addressed with the maintenance team
• Staying informed about current market and competitor conditions
• Developing and implementing short- and long-term marketing plans and goals
• Following the community’s established policies related to concessions, specials, and other programs
• Designing and executing marketing activities to create and drive traffic to the community
• Using the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
• Ensuring that the community and show units meet the standards for show quality
• Communicating maintenance and upkeep needs to the community’s maintenance team members
• Merchandising and ensuring a physically appealing show unit and/or model and amenities
• Preparing the leasing office for daily leasing activities
• Following up with prospects and new residents to ensure satisfaction
• Executing and performing activities in support of the community’s lease renewal program
• Preparing lease renewal letters and packages for residents
• Meting with and contacting renewing residents in advance of move-out dates
• Ensuring that lease renewal documents are signed and implemented on time
• Responding quickly and courteously to resident and client/owner concerns and questions
• Taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
• Promoting a positive image of the apartment community and management company

Requirements

• Two years of Leasing experience in the Multifamily industry
• Solid sales and customer service skills
• Active listening skills and willingness to learn
• Strong communication (written and verbal) and interpersonal skills
• Strong computer skills

Qualifications

• Minimum Qualifications: Two years of Leasing experience in the Multifamily industry
• Solid sales and customer service skills
• Active listening skills and willingness to learn
• Strong communication (written and verbal) and interpersonal skills
• Strong computer skills

Skills

• Strong communication (written and verbal) and interpersonal skills
• Strong computer skills

Benefits

Includes medical, dental and Vision, 401K, vacation, sick and personal time off.

Pay

Competitive pay for the market plus commissions.

Schedule

Weekends Required

Drug Screening

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test.

Criminal History Record

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s).