Leasing Agent
Campus Apartments · Raleigh, NC · 3 mo ago
SalesFull-time
About the role
The Campus team is dedicated to providing superb housing for college students since 1958. We are looking for a passionate and enthusiastic Leasing Agent to join our team.
Responsibilities
- Aid in the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition.
- Aid with leasing efforts to achieve full lease-up and maintain high occupancy levels by mailing renewal offers, logging responses, and managing property availability.
- Affirmatively manage property licenses and the renewal process through liaison with legal counsel and the City.
- Aid in the check-out process to ensure compliance with final account statement requirements, including accepting keys and performing inspections of vacated units.
- Investigate and respond to resident concerns and complaints in a timely manner, ensuring accuracy and fostering good public relations.
- Aid in the preparation of weekly reports related to the property's performance as required.
- Aid in the development and implementation of advertising/marketing programs and resident retention programs.
- Perform general administrative duties such as filing, typing, answering phones, and operating various office equipment.
- Operate and maintain a professional demeanor, excellent customer service skills, and a positive attitude.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- First Aid/CPR certification or willingness to obtain.
- Valid driver’s license and current automobile insurance.
- Ability to operate various office equipment.
- Strong computer skills and math ability.
- Knowledge of Microsoft Word, Excel, and Outlook.
- Knowledge of Entrata (preferred).
- Ability to follow through with paperwork and meet deadlines.
Qualifications
- Positive, professional, and enthusiastic attitude.
- Excellent customer service skills.
- Ability to think logically and follow standardized procedures.
- Ability to communicate effectively and professionally in a fast-paced environment.
Skills
- Microsoft Word, Excel, Outlook.
- Entrata (preferred).
Benefits
Our team offers growth opportunities, diversity, stability, job training, and a fun-loving family atmosphere.
Pay
TBD
Schedule
TBD