Leasing Agent - Affordable Housing: Sunset Park

About Us

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, VOA changes the lives of more than 140,000 vulnerable Coloradoans each year. Services include housing and emergency shelters, hunger and nutrition services, and other community support programs. VOA integrates compassion with highly effective programs that build and strengthen communities.

VOAC supports diverse needs, from older adults requiring wheelchair ramps to preschoolers whose families need additional resources. We assist veterans exiting homelessness and provide safe spaces for survivors of domestic violence. VOAC combines relationship-building, volunteers, and quality services to help neighbors become self-sufficient and reach their full potential.

Responsibilities

• Process applications by conducting applicant interviews, obtaining third-party verifications as necessary, calculating income/assets/medical expenses, and entering data into property management software.
• Confirm that software-calculated rent is accurate.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Assist in processing recertifications and interim recertifications.
• Assist in the collection and posting of resident rents and utilities.
• Deliver rent delinquency notices.
• Maintain applicant waitlist and resident files in accordance with program regulations.
• Conduct semi-annual waitlist updates.
• Assist in compiling program-required documents for the annual financial audit.
• Monitor the property, resolve minor issues, and escalate serious issues in the absence of the Community Administrator.
• Collaborate with Service Coordinators to enhance resident quality of life.
• Perform all other duties as assigned.

Requirements

• High school diploma or equivalent and one year of administrative/clerical office experience.
• Knowledge of computer operations, including basic data entry.
• Ability to communicate effectively and maintain good relations with residents and employees.
• Basic math aptitude.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to the safety or health of self or others. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay

$19.29 - $20.74 per hour (based on experience).

Schedule

Full time, nonexempt/hourly.

Location

1865 Larimer St, Denver, CO 80202

Benefits

• Paid holidays and paid time off.
• Volunteer/wellness day.
• Tuition assistance.
• Pension and 403b retirement plan.
• Health, dental, vision, and pet insurance.
• Life insurance (including accidental death & dismemberment).
• Accident insurance.
• Employee Assistance/Work Life Balance Program.
• Employee discount program.
• LifeLock with Norton.
• Public Loan Forgiveness.