Jobs · OTHR · Massachusetts

Lease Up Service Supervisor - Liberty Lane

Greystar · Boston, MA · 1 mo ago
OTHR$38–$41/hrFull-time
We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate (cookie/navigation/legal/EEO etc). Must preserve all substantive info. We need to parse the posting. First part: "About Greystar" description: company overview. That could be "About the role"? Actually "About Greystar" is about company, not role. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have "Job Description Summary" and "Job Description". Those are responsibilities. Also "BASIC KNOWLEDGE & QUALIFICATIONS:" and "SPECIALIZED SKILLS:" and "TRAVEL / PHYSICAL DEMANDS:" etc. Those could be Requirements/Qualifications/Skills. We also have pay: "The hourly range for this position is $38.00 - $41.00." Additional compensation details. So Pay section. Benefits: "Robust Benefits Offered*: ..." plus details. So Benefits. Schedule: "Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays." Also maybe travel. So Schedule. We need to avoid filler like "commensurate with experience". Not present. We must not include EEO boilerplate etc. So remove lines about equal opportunity, arrest records, important notice about banking details, etc. We must keep all substantive info: company overview? Possibly could go under "About the role"? But "About the role" maybe should contain summary of role. The company overview could be placed under "About the role"? Might be considered "About the role" includes description of Greystar? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include About the role section with a brief description of the role and maybe company context. The posting includes "About Greystar" then "Job Description Summary". So we can combine. We must not repeat the job title as a heading. The job title is not given explicitly in text; we don't have it. So fine. We must not put Job ID/requisition numbers as headings; none present. We must output only HTML fragment, no /, no markdown fences. Thus produce something like:

About the role

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Then Responsibilities: list duties. We need to extract responsibilities from "Job Description" paragraphs. Let's list them: - Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. - Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. - Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. - Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. - Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. - Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. - Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. - Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. - Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. - Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. - Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. We'll put these in
  • . Then Requirements/Qualifications/Skills sections. We have "BASIC KNOWLEDGE & QUALIFICATIONS:" and "SPECIALIZED SKILLS:" and "TRAVEL / PHYSICAL DEMANDS:". We could split into Requirements (basic knowledge & qualifications), Qualifications (maybe same), Skills (specialized skills). But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one section? But we have separate headings allowed. We need to include a section only when posting has real specific content. All three have content. We could do:

    Requirements

    High school diploma, GED, or related experience and training. Experience in property management maintenance, other building maintenance, or related trade. Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. Ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use. Property management system experience preferred. Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.

    Then maybe Qualifications could be same? But we might combine Requirements and Qualifications into one to avoid duplication. However the instruction says we can use those headings; but we should not create thin sections. If we put both Requirements and Qualifications with similar content, that might be considered thin duplication. Better to have one section for Requirements/Qualifications combined, maybe label as "Requirements". Then Skills section for specialized skills. But we also have Travel/Physical Demands; that could go under Schedule? Actually Schedule section is for work schedule; Travel/Physical Demands could be part of Requirements or maybe a separate section but we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Travel/Physical Demands could be placed under Requirements (as part of physical demands) or Schedule (flexible schedule). The posting includes: "Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays." Thus we have physical demands and schedule. We could put physical demands under Requirements (as part of job requirements) and schedule under Schedule section. Thus:

    Requirements

    includes basic knowledge & qualifications plus physical demands. Then

    Skills

    includes specialized skills (EPA certifications, driver's license, etc.) Then

    Schedule

    includes flexible work schedule, call evenings weekends holidays. Now Benefits and Pay sections. Benefits: we need to include all details from "Robust Benefits Offered*:" paragraph. Pay: hourly range $38.00 - $41.00, additional compensation details (quarterly/annual bonus, weekly/monthly/quarterly bonus for onsite property positions). Also mention corporate vs onsite. We should preserve all substantive info. We must not include boilerplate like EEO, arrest records, important notice about banking details, etc. Thus we will omit those paragraphs. Now produce HTML. We need to ensure we use

    for each section heading,
    • for lists,

      for prose. We must not include any extra text outside HTML. Let's craft. First About the role: combine company overview and role summary. We'll have two

      maybe. Then Responsibilities:

        with each duty as
      • . Then Requirements:

        with basic knowledge & qualifications plus physical demands. We need to include physical demands sentences. Let's extract physical demands: "Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position." We'll include that as part of Requirements. Now Skills: specialized skills: - Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. - Incumbents must have all certifications as required by State and Local jurisdictions. - Incumbents must have a valid driver’s license to operate a golf cart on the property, if applicable. We'll put as

          . Now Schedule: "Incumbents must be

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