Lease Processor I

About the role

The Lease Processor I at Stellantis Financial Services (SFS) is responsible for verifying and processing lease contract packages to ensure accuracy and completeness before funding. This role also supports the Lease Processing Team with administrative tasks.

Responsibilities

• Review lease contract documents to ensure conformity with SFS policies.
• Ensure contracts submitted for funding are complete, accurate, and reflect proper approval authorities, including Truth-In-Lending and Regulation M disclosures, and accurately calculate and disclose federal-mandated fees.
• Inspect lease package documentation for suspicious or fraudulent elements.
• Verify calculations on the contracts before funding and prepare completed files for funding.
• Perform financial calculations such as payoffs, rebates, residuals, payments, money factors, lease worksheets, vehicle registration, driver’s license, residence, and insurance coverage.
• Maintain confidentiality when accessing personal information of consumers, including Social Security numbers and dates of birth.
• Follow up with Dealership, Sales team, and other internal partners to resolve non-compliant funding issues via Dealer Chat, email, and outbound calls.
• Actively manage a shared email inbox, ensuring timely responses to incoming messages, assigning tasks to relevant team members, archiving old emails, and submitting DDS escalation to maintain clear communication protocols within the shared mailbox.
• Perform other duties as assigned.

Qualifications and Competencies

• Strong attention to detail and sound judgment skills.
• Strong analytical reasoning abilities.
• Excellent verbal, reasoning, and written communication skills.
• Strong interpersonal skills and business acumen.
• Excellent planning, leading, and problem-solving skills.
• Proficient in using Microsoft Office Suite.
• Able to multitask and prioritize multiple files effectively and efficiently.
• Overtime – required on an as-needed basis.
• Travel – 0-10% - as required on an as-needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Phoenix, AZ.

Physical Demands

• Sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally lift and/or move up to ten pounds.
• Close vision required.

Work Environment

• No special environment required.

Work Schedule

• Monday through Friday and on weekends as needed.

Equal Opportunity Employer

Stellantis Financial Services, Inc. is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status.