Jobs · Customer Service · Florida

Contract Processor I

Westgate Resorts · Ocoee, FL · 2 days ago
On-siteCustomer Service$40k/yrFull-time

About the role

We are seeking a Contract Processing I professional to support our Timeshare Operations and Contract Administration team in Ocoee, FL.

Responsibilities

  • Review, track, and verify source documents for accuracy, completeness, and compliance before contract processing.
  • Process ownership, customer, and contract-related information within company systems.
  • Identify missing information, discrepancies, or inconsistencies and coordinate resolution with document preparers and internal departments.
  • Maintain accurate electronic records and contract documentation.
  • Enter and update data accurately within internal databases and contract management systems.
  • Apply appropriate codes, corrections, and updates to ensure data integrity.
  • Transfer processed information into company databases while maintaining accuracy and confidentiality.
  • Filer, organize, and route processed documents according to departmental procedures.
  • Respond professionally to owner and customer inquiries regarding documentation and contract status.
  • Aid internal departments with document requests and record retrieval.
  • Support special projects and operational initiatives as assigned by management.
  • Print, prepare, and distribute ownership and contract-related documents.
  • Mark required signature, witness, and notary sections to ensure document completion.
  • Apply appropriate mailing and routing codes to outgoing correspondence.
  • Cookordinate document distribution and filing activities.

Qualifications

  • Previous experience in Contract Processing, Administrative Support, Data Entry, Customer Service, Records Management, Document Administration, Timeshare, vacation ownership, hospitality, mortgage, real estate, finance, or legal administrative experience is a plus.
  • Entry-level candidates with strong administrative skills are encouraged to apply.
  • High School Diploma or GED required.
  • Strong attention to detail and data accuracy.
  • Excellent organizational and time-management skills.
  • Ability to review and process documentation efficiently.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Excel, Microsoft Word, Microsoft Outlook, Document Management Systems, CRM Platforms, Database Software.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Professional handling of confidential customer and ownership information.
  • Ability to work independently and within a collaborative team environment.

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