Lease Maintenance Analyst I

CBL Properties, one of the largest mall REITs in the United States and headquartered in Chattanooga, Tennessee, is an innovative retail real estate company which owns, holds interests in, or manages shopping centers across the United States, including high-quality enclosed, outlet and open-air retail centers.

About the role

Lease Maintenance Analysts oversee tenant on-boarding, perform all billing activities, and provide analytical expertise as related to tenant billings and tenant/lease setup for a set of malls, all within a collaborative work environment.

Responsibilities

• Onboard new tenants including tenant portal support
• Audit new/renewal lease/license set ups
• Run and distribute all tenant related billings, including recurring and one-time (manual) billings, sales overage and utility billings
• Conduct lease certificate renewal reviews
• Assist in maintaining Yardi Commercial Property Management system specific to billings
• Assist in maintaining billing and tenant on-boarding Policy and Procedures, including the training manual for billings
• Assist in maintaining Billing Policy and Procedures, including the training manual for Billing/Real Estate Management
• Provide coverage for Senior Analysts during times they are required to be out of the office or are unavailable
• Learn other areas of the business to gain a broader understanding of the overall business and the impact of the decisions made within Lease Maintenance, the impact/value of the associated analytics and data, and end to end processes

Requirements

• Bachelor’s degree in Business or Accounting plus a minimum of 1 year of related professional experience preferred
• A minimum of five (5) years of related commercial real estate billing experience and/or training or equivalent combination of education and experience may be considered in lieu of a 4-year degree
• Ability to read, write, interpret and analyze documents such as leases, contracts, operating and maintenance instructions, and procedure manuals
• Excellent communication skills, including ability to speak effectively to retailers
• Good analytical skills to analyze and communicate financial impact of billing activity
• Proficiency in Word, Excel, Power Point and Outlook
• Knowledge of a Yardi Commercial Property Management system and a CRM system is a plus

Qualifications

The ideal candidate will possess the following characteristics: attention to detail, team player, strong communication skills, ability to work under pressure and meet deadlines, goal oriented and a self-starter.

About the Organization

CBL Properties, headquartered in Chattanooga, TN, is a real estate investment trust (REIT) traded on the NYSE (NYSE: CBL) that has been in business for over 48 years. CBL owns and manages a portfolio of market-dominant malls, lifestyle retail centers, open-air centers, and outlet centers in thriving markets with strong demographics and high growth potential. We manage our portfolio to generate lasting value for our shareholders as well as to provide the communities we serve with a vibrant place to shop, dine, socialize and so much more. Each property is an economic engine for its community and a valued community partner. Over time, our properties have evolved to offer more than just a place to shop, but a community hub that combines retail, a variety of dining and entertainment options, events, services, health and wellness offerings, and more.

Benefits

• Medical, dental, and vision insurance
• HSA with employer match
• Medical and dependent care FSA
• Short-term and long-term disability insurance
• Traditional and Roth 401K including company match and immediate vesting
• Tuition and learning reimbursement programs
• Volunteer hours
• Pet insurance
• Paid parental leave
• Life/AD&D insurance
• Voluntary accident, critical illness, and hospital indemnity plans
• PTO
• Referral bonus program
• Company-organized community service events
• Paid holidays