Lease Audit Sr. Manager

Primary Responsibilities

• Lead and manage a high-performing, multidisciplinary Lease Audit Team, including: 4 auditors responsible for full-scope lease audits, 1 Lease Audit Coordinator supporting operations, billing, and audit tracking.
• Recruit, develop, and retain top-tier talent, fostering a results-driven and collaborative team culture.
• Conduct annual performance evaluations and mid-year reviews, delivering actionable feedback and development plans.
• Establish clear performance objectives aligned with business priorities and provide ongoing coaching, mentorship, and support.
• Ensure quality assurance, consistency, and adherence to audit standards across all deliverables.
• Celebrate success by sharing kudos, employee recognition, individual and team achievements, and facilitate regular line of sight to senior leadership.

Audit Billing Coordination and Preparation

• Oversee end-to-end audit billing processes, including: Preparation of client invoices, Coordination with auditors, accounting teams, and internal/external stakeholders, Monitoring receivables, proactively manage delinquencies, and ensure revenue integrity, Tracking and managing third-party audit firm billing thresholds and approvals, Ensuring timely payment to third-party vendors following client collections.

Process Development and Maintenance

• Own, maintain, and continuously enhance the Lease Audit Team Playbook and standard operating procedures.
• Identify and implement process improvements to enhance efficiency, scalability, and service quality.

Project and Task Tracking

• Oversee project tracking and reporting using tools such as Smartsheet, including: Active audit pipelines and project status, Billing, receivables, and financial metrics, Ensure data accuracy and visibility to support operational decision-making and leadership reporting.

Audit Execution

• Act as a player/coach by leading the team while independently managing complex audit assignments.
• Provide technical expertise, guidance, and escalation support for high-impact audits and/or unique audits with a high degree of complexity.

Reporting & Communication

• Ensure timely delivery of client-facing Lease Audit status reports (monthly, bi-monthly, or quarterly).
• Oversee preparation of quarterly reporting for PLA and IPM Leadership teams.
• Deliver clear, concise, and actionable insights to stakeholders.

Third-Party Coordination

• Manage relationships with third-party auditors and vendors to ensure: Timely project execution, Accurate reporting and billing, Leverage third-party providers to address capacity constraints and mitigate potential conflicts of interest.

Client Relationship Management

• Serve as a trusted advisor to clients, ensuring a high level of satisfaction throughout the audit lifecycle.
• Proactively identify risks and resolve issues through root cause analysis and solution-driven approaches.
• Exhibit subject matter expertise through thought leadership, best practices, and insights on emerging trends and innovation.

Business Development

• Represent the Lease Audit function in client pitches, onboarding discussions, and strategic meetings.
• Partner with brokerage and operational teams to support new business and client expansion initiatives.
• Contribute to revenue growth by identifying and promoting innovative solutions and service enhancements.
• Support business development efforts, contributing to approximately 15% of team capacity.
• Assist with development of case studies that demonstrate successful outcomes for our clients.

Financial Oversight & Accountability

• Partner with the Global Head of PLA, Americas PLA Lead, and GOS Finance to develop annual budget and forecasts for the Lease Audit function.
• Own achievement of annual Lease Audit revenue and profitability targets.
• Maintain strong cost control discipline to ensure efficient and profitable operations.

Key Skills & Qualifications

• CPA required.
• Proven experience in lease audit, financial analysis, or real estate accounting.
• Strong leadership and team development capabilities.
• Expertise in client relationship management and strategic account oversight.
• Experience managing billing, accounts receivable, and revenue tracking.
• Demonstrated ability in process improvement and SOP development (Playbook ownership).
• Familiarity with Smartsheet or comparable project tracking tools preferred.
• Experience in cross-regional collaboration and global portfolio management.
• Strong audit execution, review, and quality assurance skills.
• Excellent written, verbal, and presentation communication skills.

Benefits

• Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provides eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Pay

$ 106,250.00 - $125,000.00

Schedule

TBD

Contact Information

Cushman & Wakefield

Equal Opportunity Employer

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.