Lease Administrator

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

About the role

The Lease Administrator is responsible for day-to-day property management functions related to prospective and current residents.

Responsibilities

• Process case management, scheduling, move-in calculator, file closure, and easing Operations Advisor mid-lease changes, lease uploads, screening, HOA, and generate all leases for new move-ins and current residents.
• Review and collect required documentation and fees to help execute application screening and lease agreements (Lease Compliance).
• Serve as the primary team to resolve general inquiries and/or requests from residents and internal partners (Case Management).
• Continuously evaluate and enhance systems and processes: Collaborate with Lease Administration leadership team to maximize, streamline, and efficiently improve business practices.

Requirements

• High School diploma or GED required; a Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred.
• Previous property management experience in either the single-family or multi-family rental industry.
• Working knowledge of MS Word and Excel with the ability to perform basic/moderate formulas in Excel.
• Proficiency in Yardi is required with 3-5 years previous work experience in property management using Yardi and Salesforce.
• Strong organizational skills with exceptional attention to detail.
• Ability to thrive in a dynamic, fast-changing, growth environment.
• Fosters teamwork and mutual respect throughout the company.
• Maintains regular attendance and excellent punctuality.
• Interacts productively in person and through technology with co-workers, team members, management, and other company personnel on a daily basis to accomplish duties and responsibilities.
• Excellent oral and written communication skills.
• Honest, ethical, and able to maintain confidentiality in a business setting when necessary and required.
• Bilingual in Spanish is a plus.
• Strong teamwork and respect for colleagues.
• Able to work independently with minimal supervision.
• Ability to work flexible shifts and hours, including weekends, to meet the demands of the business.
• Real Estate License required for Las Vegas Lease Administrator.

Benefits

• Competitive compensation, including performance-based bonuses that reward your contributions.
• Comprehensive benefits package: medical, dental, vision, parental leave, 401(k) with company match, and more.
• Generous time off: PTO based on tenure, 13 paid holidays, and 1 floating holiday.
• Ongoing learning and development: quarterly summits, town hall meetings, and continuous training to support your professional growth.
• A culture that celebrates you: collaboration, recognition, and fun while doing important work.