Lease Administrator

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes many details: About You (role description) - that could be About the role? Actually "About You" describes responsibilities. We'll map. We need to extract responsibilities list, requirements, qualifications, skills, benefits, pay, schedule. Schedule: Not explicitly mentioned except "Remote working arrangement out of Various locations listed." No schedule details like full-time, hours. Not given, so we should not create Schedule section. Pay: Provided: Approximate Compensation Range for Role: $66,759 to $72,577. Also mention bonus eligibility. So we can include Pay section with that range and bonus note. Benefits: Provided detailed list: medical, RX, dental, vision, basic life/AD&D, short/long term disability, 401k with employer match, 10 days sick leave, minimum 15 days vacation annually, certain senior-level roles eligible for unlimited time off, 10 paid holidays plus two personal flex days, twelve weeks paid parental leave for birth parents, 4 weeks for non-birth parents after 90 days, etc. Also mention bonus eligibility (but that's pay). We'll include Benefits section. Qualifications: "Associates or Bachelors degree in business, accounting, real estate, or similar field preferred." Also "Qualified candidates will have at least 3 years of relevant experience..." etc. That's qualifications. Skills: "Working experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems." "Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure." "Intermediate proficiency level with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.)." "Must be effective and have successful track record of working independently, preferably remotely, and possess strong time management skills." "Leadership. Collaboration. Driven to success in service delivery and highly effective in managing both people and tasks. Proactive, independent, self-starter, team player. Analytical and critical thinkers with high attention to detail and follow through. Provides high degree of professional customer service to both internal and external parties. Excellent communications and organization, follow-through and follow-up, meet commitments and deadlines. Demonstrate a strong professional presence that reflects integrity, maturity, and confidence in all interactions." Also "General understanding of AI technology and openness to adapting to the evolution of technology." So we can put these in Skills. Responsibilities: The bullet list under "In this role, you will…" and many sentences. We'll extract responsibilities as list items. About the role: maybe a brief paragraph summarizing role: "The Lease Administrator is responsible for managing lease administration functions and implementations, client and vendor relationships, and centralizing, establishing and producing schedules, reports, communication plans, and process flow for the lease administration team. The focus within this role will be small to midsized accounts and/or under a global account management structure." That's from About You paragraph. We'll put that as About the role. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, legal, accommodation, etc. Also remove duplicated lines. Remove "Make your next move an expert one." etc. We need to output only HTML fragment, no /, no markdown fences. Structure: Use

for each section heading. Then content: either

for prose,

• for lists. We'll need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also Requirements? The posting has "Qualified candidates will have at least 3 years of relevant experience..." that's qualifications. Requirements maybe similar to qualifications but we can combine? The instruction says use sections like Requirements, Qualifications, Skills. We can have both Requirements and Qualifications if distinct. But we can treat Requirements as the experience and maybe "Associates or Bachelors degree..." as Qualifications. However they overlap. Safer to have Qualifications section covering education and experience, and maybe Requirements not needed. But we need to include only when posting has real specific content. We have content for Qualifications. For Requirements maybe we could list "Must be currently authorized to work in the United States on a full-time basis." That's a requirement. Also "Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas." That's a requirement. Also "Direct applicants only please, no agencies." That's also a requirement. So we can have Requirements section with those. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We'll not include Schedule. Now craft HTML. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all responsibilities listed. That's many items; we need to convert each sentence into a list item. Must be careful not to lose any. Let's extract responsibilities from the block after "In this role, you will…" until before "What Success Looks Like". We'll copy each sentence as separate list item. Paragraph: "Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters. Understand client business objectives, real estate portfolio strategy, and service expectations. Maintain thorough understanding of client agreements for assigned accounts including boundaries of scope of work, fee structure, billing frequency and payee information. Ensure this information has been correctly entered and maintained as a client contract in WorkTrac. Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports. Develop and maintain strong client governance programs such as reporting cadence, communication methods, business reviews, etc. Track, maintain, and communicate all expirations, option exercise dates, and other critical information. Drive toward achieving a net promoter score representative of strong service delivery and client relationships. Manage client escalations and ensure timely resolution of issues. Proactively identify account related risks and formulate appropriate mitigation strategies; project manage through solution. Oversee and ensure global team is delivering services per the client specific process and contract. Participate in presentations to new or existing clients for new business pitches. Manage assignments and delegation of database management tasks to global team members. Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions. Prepare and lead with impactful communication and professional presence. Foster effective communication and demonstrate professional presence, actively engaging with all team members to promote a collaborative environment. General understanding of AI technology and openness to adapting to the evolution of technology. Oversee the abstraction or input of rental obligations related to leases and all other important lease information as stipulated by client abstraction standards for assigned accounts. Provide final QC for abstraction process as may be required for assigned accounts. Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, etc. Confirm and approve monthly client billing. Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process. Review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions. Prepare monthly rental payment schedules. Track A/R for assigned clients and escalate to appropriate parties. Reconcile accounts with outstanding balances and work with Landlords and clients to resolve any disputes. Assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance payments to Landlords, including reviewing leases to insure accuracy of all charges. Review and validate Consumer Price Index adjustments as provided in legal documents. Maintain file systems, including the data integrity of information contained in the database application used for tracking all Tenant and Lease related data. Maintain a record of exceptions and resolve within the database. Assist transition manager with new account onboarding and transition process for assigned accounts. Responsible for maintenance of account process, procedures and playbooks working closely with Director to maintain and update as needed, ensuring consistency and compliance with overarching departmental requirements." We need to split into sensible list items. Some sentences contain multiple actions; we could keep as one item. That's fine. Now Requirements: list items: - Must be currently authorized to work in the United States on a full-time basis. - The employer will not sponsor applicants for work visas. - Direct applicants only please, no agencies. Also maybe "Applicants must be currently authorized to work in the United States on a full-time basis." Already covered. Qualifications: - Associates or Bachelors degree in business, accounting, real estate, or similar field preferred. - Qualified candidates will have at least 3 years of relevant experience in the commercial real estate lease administration industry and/or accounting and property management fields having worked in either (or both) the Landlord or Tenant sector. - Working experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems. - Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure. But note that some of those are also skills. However we can keep them in Qualifications as they are experience/qualifications. The instruction says not to repeat content? It didn't forbid duplication but we should preserve all substantive information; duplication okay but better to avoid. We'll assign experience items to Qualifications, and skills to Skills. Skills: - Intermediate proficiency level with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.). - Must be effective and have successful track record of working independently, preferably remotely, and possess strong time management skills. - Leadership. - Collaboration. - Driven to success in service delivery and highly effective in managing both people and tasks. - Proactive, independent, self-starter, team player. - Analytical and critical thinkers with high attention to detail and follow through. - Provides high degree of professional customer service to both internal and external parties. - Excellent communications and organization, follow-through and follow-up, meet commitments and deadlines. - Demonstrate a strong professional presence that reflects integrity, maturity, and confidence in all interactions. - General understanding of AI technology and openness to adapting to the evolution of technology. Also maybe "Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, etc." That's a skill but could be in Skills. However it's also in responsibilities. We'll keep it in Skills. Benefits: list items: - Employer subsidized medical benefits including RX, dental, vision. - Employer paid basic life/AD&D insurance. - Short-term and long-term disability insurance. - Ability to enroll in company’s 401k plan, which includes an employer match. - 10 days of sick leave. - Minimum of 15 days vacation annually. - Certain senior-level roles eligible for unlimited time off. - 10 paid holidays plus two personal flex days throughout the calendar year. - Twelve weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) of paid parental leave after successful completion of 90 days of employment. - Individuals may be eligible for different or additional benefits under applicable state law. Pay: - Approximate compensation range for role: $66,759 to $72,577. - This position is eligible for an annual bonus, based on company and individual performance. - Compensation ranges are determined by role, level, and location; the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. We need to ensure we don't include boilerplate like "Pursuant to the laws regarding job postings where the position is, Colliers disclosing the following information:" but we can