Learning Systems & Design Specialist

What You'll Be Doing

• Learning Systems Ownership
• Manage LMS operations across all programs (GPS, SPP, and future offerings), including course setup, updates, enrollments, permissions, and workflows
• Maintain platform quality, structure, and usability to deliver a seamless learner experience
• Serve as the internal product owner for the LMS, identifying enhancements, prioritizing improvements, and driving platform evolution
• Learning Experience & Design
• Build and optimize learning journeys, pathways, and program structures inside the LMS
• Partner with SMEs to translate content into engaging digital learning experiences
• Apply learning principles to improve engagement, completion, and knowledge application
• Measurement & Insights
• Track learner engagement, progress, and feedback to identify improvement opportunities
• Build simple dashboards and reports that inform decisions across learning, product, and marketing
• Use data and qualitative insights to recommend enhancements to programs and learner experience
• Collaboration & Improvement
• Produce insight summaries and recommendations to support continuous improvement
• Contribute ideas to strengthen personalization, experimentation, and measurement of impact
• Work cross-functionally with learning, marketing, and operations teams

Requirements

• 3+ years experience in LMS administration, learning operations, learning design, or a related role
• Strong experience managing LMS platforms
• Experience supporting the development and delivery of digital learning programs
• Confidence using learner feedback and basic reporting to improve programs and learner experience
• Highly organized, detail-oriented, and systems-minded, with the ability to coordinate multiple course designs and launch timelines
• Ability to manage multiple priorities in a fast-paced, scaling environment
• Collaborative mindset with the ability to work closely with SMEs and cross-functional teams
• Strong written and verbal communication skills
• Ability to work 5 days a week in a highly collaborative on-site environment