Jobs · Virginia

Learning Solutions Product Manager

SHRM · Alexandria, VA · 1 mo ago
$105k–$130k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a Summary paragraph. Should we treat that as About the role? The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. The posting includes Summary (maybe About the role). It includes Responsibilities (multiple bullet-like paragraphs). It includes Education & Experience Requirements (Education, Experience, Certifications). It includes Knowledge, Skills & Abilities (Skills). It includes Physical Requirements (maybe not needed unless we have a section? Could be omitted if not requested; but we could include under Requirements? Probably not needed as separate heading unless we have content. The instruction says prefer a few substantive sections over many thin ones. Physical Requirements could be omitted or merged into Requirements? But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements not in list; we can omit. Also Work Environment includes Hybrid Schedule and Travel; we could include Schedule section (since they gave hybrid schedule). Pay section: they gave hiring range $105,000 to $130,000 per year. Benefits: they listed benefits. So we should include Pay, Benefits, Schedule sections. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, etc. Remove duplicated lines. Remove application instructions (none). Remove cookie/navigation/legal etc. We need to preserve all substantive information. So we need to include the summary paragraph under About the role (maybe as

). Responsibilities: we have many paragraphs each starting with bold headings like Product Development & Delivery etc. Those are subheadings within responsibilities. We could keep them as

with bold? But we need to output only HTML fragment; we can keep the text as is, maybe wrap each responsibility block in

. Use

  • for any list of duties/requirements/benefits. The responsibilities are not a simple list but paragraphs; we can keep as

    . However the instruction says use

    • for any list of duties/requirements/benefits. If we have a list, we should use ul/li. The responsibilities are not explicitly a list but could be considered a list of duty areas. Might be better to format each duty area as
    • under a
        . But the instruction says use
        • for any list of duties/requirements/benefits. The responsibilities section could be considered a list of duties. So we could output
          • for each duty area. However the duty areas have internal paragraphs; we could keep them as
          • containing

            etc. That's acceptable. Similarly for Education & Experience Requirements: we have Education, Experience, Certifications. Could be a list. Skills: Knowledge, Skills & Abilities: could be a list. Benefits: list. Pay: just a sentence. Schedule: hybrid schedule and travel. We must not include sections with filler like "commensurate with experience". Not present. We must not include headings with no content. Thus sections: About the role (summary), Responsibilities, Requirements (maybe combine Education & Experience Requirements), Skills, Benefits, Pay, Schedule. We could also include Qualifications? The posting has Education & Experience Requirements; could be considered Qualifications. But we already have Requirements. We'll follow the given headings: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. We need to ensure we preserve all substantive information. Let's extract. Summary paragraph: "The Learning Solutions Product Manager manages the development, delivery, performance, and continuous improvement of SHRM’s professional learning products. This role translates approved product strategies, customer needs, and validated concepts into high-quality, relevant, and scalable learning experiences that address the evolving needs of HR professionals and organizations. Reporting to the Senior Director, Professional Development Products, the Product Manager manages assigned learning products throughout the product lifecycle, from development and launch through ongoing optimization and enhancement. The role works cross-functionally with Product Strategy & Portfolio, Instructional Design, Audience, Marketing, Technology/LXP, Operations, and other partners to bring new learning solutions to market, strengthen existing offerings, and deliver high-quality learner experiences." That's the summary. Now Responsibilities: we have several headings: - Product Development & Delivery (with multiple sentences) - Product Lifecycle Management - Learning Experience & Quality - Cross-Functional Execution & Stakeholder Management We'll make each a

          • containing the paragraphs. Let's capture each block exactly as text. Product Development & Delivery block: "Translate approved concepts, product strategies, and priorities into clear product requirements, development plans, delivery models, and launch-ready offerings. Lead the development and launch of assigned learning products, ensuring solutions address defined audience needs, business objectives, learning outcomes, scalability, and operational feasibility. Define and manage product requirements, milestones, timelines, dependencies, risks, success measures, and implementation plans. Partner with Instructional Design, subject matter experts, instructors, and other stakeholders to develop engaging, relevant, accessible, and effective learning experiences. Coordinate cross-functional launch readiness across Marketing, Audience, Technology/LXP, Operations, Sales, and other partners. Monitor development progress, identify risks and barriers, and drive resolution to support successful and timely product launches." Product Lifecycle Management block: "Manage ongoing performance, quality, relevance, and learner experience of assigned products throughout the product lifecycle. Analyze utilization, learner and customer feedback, financial and product performance, and market trends to identify opportunities for improvement and growth. Develop and maintain product roadmaps, content refresh plans, review cycles, and enhancement priorities. Recommend product updates, enhancements, repositioning, consolidation, or sunset actions based on performance, audience needs, and market conditions. Lead the implementation of approved enhancements to content, delivery methods, learning journeys, and learner experiences. Establish and monitor appropriate product success measures and use results to inform ongoing product decisions and improvements." Learning Experience & Quality block: "Develop learning solutions that address the evolving needs of HR professionals at different career stages and levels of responsibility. Ensure learning products reflect the current HR environment, relevant research and best practices, adult-learning principles, instructional design standards, and accessibility requirements. Develop and manage solutions across digital, instructor-led, cohort-based, blended, and other appropriate learning modalities. Partner with Technology/LXP teams to support platform delivery, integrations, reporting, functionality, and the overall learner experience. Identify opportunities to improve consistency, accessibility, usability, and effectiveness of learning experiences across products and delivery channels. Explore and incorporate AI and emerging learning technologies to improve personalization, scalability, learner engagement, and outcomes. Ensure consistent product quality and learner experience across delivery channels and audience segments." Cross-Functional Execution & Stakeholder Management block: "Lead cross-functional execution of assigned learning product development, launch, and enhancement initiatives. Partner with Product Strategy & Portfolio to provide feasibility, delivery, customer, market, and performance insights that inform product and portfolio decisions. Incorporate audience, organizational buyer, learner, instructor, and other stakeholder feedback into product development and continuous improvement plans. Partner with Marketing and Sales to provide accurate product information, positioning inputs, value propositions, and launch and sales enablement support. Manage relationships and deliverables with vendors, contractors, instructors, and subject matter experts supporting assigned products. Facilitate cross-functional working sessions and maintain alignment on responsibilities, dependencies, decisions, timelines, and next steps. Maintain visibility into product progress, risks, decisions, performance, and outcomes and communicate relevant information to stakeholders and leadership." Now Requirements: Education & Experience Requirements block includes Education, Experience, Certifications. Education: "Bachelor’s degree in product management, education, instructional design, learning and development, business, human resources, or a related field, or relevant equivalent experience in lieu of degree." Experience: list of bullet-like sentences. We'll capture as a paragraph or list? Since it's a list of experience items, we could make
            • . But the instruction says use
              • for any list of duties/requirements/benefits. So we should treat Experience as a list. However the Education is a single sentence; could be

                . Certifications: "- NA". That's filler; we should omit because it's not substantive (NA). So we can skip Certifications section. Experience items: - Seven (7) or more years of progressive experience in product management, professional learning, instructional design, learning and development, or a related discipline. - Demonstrated experience developing, launching, managing, and improving professional learning products, programs, or solutions. - Experience translating customer and learner needs and product direction into requirements, development plans, delivery models, and scalable offerings. - Experience managing products or solutions through multiple stages of the product lifecycle. - Experience developing or managing learning products across digital, instructor-led, cohort-based, blended, or other learning modalities. - Experience working with learning technologies, learning experience platforms, or digital learning environments. - Experience managing complex, cross-functional product development or implementation initiatives. - Experience managing vendors, contractors, instructors, or subject matter experts. - Experience using learner feedback, customer insights, product data, and market information to inform product decisions and improvements. - Experience in an association, professional education, membership, or knowledge-based organization preferred. We'll put each as

              • . Skills: Knowledge, Skills & Abilities block includes many sentences. Could be a list as well. We'll treat as
                • each sentence. Let's extract each sentence: - Strong knowledge of product management, adult learning, instructional design, digital learning, and product lifecycle practices. - Understanding of the professional development needs of HR professionals and organizational buyers. - Ability to translate approved product strategies, customer needs, and learning objectives into clear product requirements, development plans, and executable solutions. - Strong project and product management skills, including the ability to establish priorities, manage timelines and dependencies, identify risks, and drive work to completion. - Ability to interpret learner feedback, customer insights, product performance, and market data and translate findings into actionable recommendations. - Strong business judgment, analytical thinking, and problem-solving skills. - Strong cross-functional collaboration, relationship management, and stakeholder management skills. - Ability to influence and build alignment across teams without direct authority. - Ability to independently manage multiple products and development initiatives with competing priorities. - Strong written, verbal, facilitation, and presentation skills. - Ability to create structure and clarity and move work forward in an evolving environment. - Practical understanding of AI and emerging technologies and the ability to apply them appropriately to product development, learning experiences, scalability, and work quality. - Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality. We'll keep each as
                • . Benefits: "SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives." We could split into two sentences; but we can keep as

                  or list. Since it's a list of benefits, we can make

                  • each benefit. However the first sentence is generic; we could keep as

                    then list. But instruction: use

                    • for any list of duties/requirements/benefits. So we should list benefits as
                      • . The introductory sentence could be

                        before list. Pay: "The hiring range for this position is $105,000 to $130,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications." We'll keep as

                        . Schedule: "Work Environment Hybrid Schedule (3 Days In-Office/2 Days Remote) This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00–9:00 a.m. and concluding between 5:00–6:00 p.m. local time. Travel: Occasional 0 – 10%" We

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