Learning Performance Consultant - Field Learning

About the role

The Learning Performance Consultant at Edward Jones is responsible for diagnosing business and learner needs and leading the creation and execution of high-performance learning journeys that deliver business outcomes in support of firm strategy by enabling talent development and adoption of new/improved behaviors.

Responsibilities

• Establish trusted partnerships as a consultant to business leaders throughout the organization, employing diplomacy, objectivity, and learning sciences to create targeted learning interventions by translating business outcomes and strategy into performance outcomes, moments that matter applications, and learning objectives.
• Informally lead the strategy, design, and execution of learning and performance initiatives (including creation of high-performance learning journeys) as a member of a cross-functional team, facilitating a learner-centered creative design process, conducting learner research, co-creating with end-users, prototyping learning experiences that achieve performance outcomes, and ensuring first-time quality at speed and scale.
• Apply learner experience research, insights, adult learning principles, processes, technology, techniques, and measures to recommend, implement, and support the creation and optimization of learning experiences to achieve business outcomes.
• Partner with insights and analysis teams across the firm to design research projects, test & learns, learning measurement plans, KPIs, and feedback loops to determine identify learning and performance opportunities, formulate and validate recommendations, monitor performance, evaluate impact, and predict future needs.
• Partner with internal stakeholders and established vendors to curate and incorporate appropriate resources into learning and performance initiatives.
• Serve as a mentor to design teammates at a variety of levels, using modeling, feedback, and coaching techniques within project work to ensure quality outcomes and support internal talent development.
• Stay current on research and practices in Learning & Development and related fields, experimenting with new applications and processes to optimize learning experiences, accelerate business outcomes, support the development of teammates, and build Enterprise Learning capabilities.

Requirements

• Master's Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field
• 5+ years of experience in corporate learning, performance consultation, or similar role, including:
• Advanced knowledge of Learning Sciences, Instructional Design, Assessment, Capability Mapping, and Modern Learning Experience Tools and Methodologies
• Proven experience successfully leading the strategic design of firmwide learning and performance initiatives from initial ideation through delivery, resulting in demonstrable impact to Business or Human Resources objectives
• Proficient understanding of the Financial Services Industry and Talent Management, with specialization in at least one discipline

Qualifications

• Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

Skills

• Strong communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Experience with adult learning principles and modern learning experience tools
• Knowledge of Financial Services Industry and Talent Management

Benefits

• Medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness)
• Short- and long-term disability, basic life, and basic AD&D coverage
• 401(k) retirement plan
• Tax-advantaged accounts: health savings account, and flexible spending account
• 10 paid holidays
• 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism
• Bonuses and profit sharing
• Employee Assistance Program

Pay

Compensation provided for using, not obtaining, the rating.

Schedule

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.