Learning Ops Sr Specialist (Temporary)

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out, or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to provide operational support to all components of the Learning and Development team. This includes responsibility for completing operational tasks such as scheduling, event setup, record keeping, basic communications, and data entry. This role is critical to Lowe's as it ensures that practical support elements and coordination are provided to enable successful execution of L&D programs and strategy.

Responsibilities

• Plans, coordinates, and executes operational components of training programs with attention to detail and handles any issues or problems that may arise during the event
• Supports and coordinates physical and virtual classroom set up with stakeholders
• Records critical event management data of learning events (computer-based data entry and management)
• Negotiates and secures the necessary materials, resources, and facilities at the lowest possible costs to meet classroom requirements
• Monitors the budget for L&D, submits invoices for all expenses, allocates expense management
• Produces virtual Instructor-led training sessions via virtual learning platforms (Microsoft Teams, Adobe Connect, etc.)
• Manages the ordering and inventory control and supplies for learning events while anticipating material needs and changes based on the evolution of learning events
• Responds to all client queries via email in a timely manner and follows up with appropriate colleagues and peers as necessary to resolve any issues
• Maintains strong relationships and effectively communicates with catering, A/V support, room master, and facilities
• Answers Level 1 & 2 participant inquiries through the Service Now platform
• Provides operations support on ad hoc or special projects as assigned by management

Requirements

• High school diploma or GED
• 3 years of prior experience in coordination/administrative type background
• Experience learning technical processes quickly and applying that knowledge
• Experience making continuous improvements to processes and enhancing productivity and efficiency
• Experience communicating in written, verbal, and virtual formats with customers and business partners at all levels
• Experience working under pressure and adapting to change
• Prior events planning/management experience
• Experience managing competing priorities and doing so independently

Preferred Qualifications

• Bachelor’s degree in Business, HR, or related field

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need. For more information, visit Lowes.com.