Learning Operations Specialist

Role Description

As a Learning Operations Specialist, responsibilities will include, but not limit to:

• Guarantee, within his/her scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP.
• Need analysis and collection of individual requests (e.g. related to PDI).
• Organize and coordinate training delivery (elearning, virtual classes, ILT, etc.), by meeting the global standards/guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e-signature, etc.).
• Guarantee that all training data are constantly updated into the common system.
• Collect and provide data related to the agreed learning KPIs (satisfaction, hours delivered).
• Guarantee compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning policies).
• Collect needs in his/her scope of responsibility and share them with the LBPs.
• Organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness) in his/her own scope of responsibility.
• Organize training (e.g. mandatory, technical certifications, technological updates in the plants), using the tools (e.g. Stellantis Learning Hub) provided, in coordination with the LBP of reference.
• Provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments (including Unions, Sustainability Report,...), monitoring and any audits/certifications.
• Report to the appropriate RTM any critical issues, problems or proposals to be submitted to the learning communities.
• Work with purchasing to coordinate supplier bid process.
• Work with suppliers for training programs.
• Create presentations for management program updates.
• Manage the learning management system (courses, reporting, rosters).

Qualifications

• Bachelor’s degree (required)
• CSOD (Cornerstone OnDemand) experience – 3+ years
• LMS ownership experience
• Experience in Software, Product Development and Technology from an Educational standpoint
• Strong project management skills (organization, follow-up, timelines)
• Training coordination/learning operations experience
• Ability to manage multiple training sessions/logistics simultaneously