Learning Operations Manager

Description

The Learning Operations Manager at Brown Edwards is responsible for executing, coordinating, and continuously improving firm-wide learning and development programs. This role ensures consistent, scalable delivery of training across all service lines and offices, and partners with firm leadership to operationalize learning and development strategy.

Responsibilities

• Execute the annual firm-wide learning plan and calendar in alignment with leadership priorities.
• Ensure consistent delivery standards across all internal learning programs.
• Support leadership in operationalizing learning strategy and priorities.
• Curriculum & Program Delivery:
  • Coordinate and manage curriculum delivery across levels and service lines.
  • Partner with service line leaders to execute and maintain relevant training programs.
  • Facilitate select training sessions as needed and coordinate presenters.
  • Oversee blended learning delivery (in-person, virtual, digital).
• Service Line Partnership:
  • Partner with service line leaders to align training schedules with business needs.
  • Enable subject-matter experts as internal instructors.
  • Coordinate presenters and ensure consistency across sessions.
• Talent Lifecycle Support:
  • Lead onboarding and early-career development programs.
  • Coordinate intern programs and early career training logistics.
  • Support execution of development programs tied to promotion and progression.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 6+ years of experience in learning & development or training leadership.
• Professional services experience preferred.
• Strong program management, coordination, and organizational skills.
• Experience managing large-scale training programs.
• Strong project management discipline.
• Able to execute across multiple priorities and stakeholders.
• Excellent communication skills.
• High professionalism, integrity, and confidentiality.

Qualifications

• Full benefits package including: Medical, Dental, Vision, FSA and HSA options, STD/LTD, Firm-paid Life Insurance, and Supplemental Life, Critical Illness and Accident coverages.
• 401K Profit Sharing Plan with Pre-tax and Roth deferral options and employer match.
• Competitive compensation and annual merit considerations.
• Annual and engagement-based performance assessments.
• Firm-wide Peer Recognition and Rewards platform to support our culture of year-round positive feedback and communication.
• Flexible working options with generous PTO.
• Dress for Your Day” policy.
• Participation in professional and civic organizations is encouraged!

Benefits

• Continuing Professional Education (CPE) programs to help you achieve your goals!
• Reimbursements for some membership dues.
• Career growth opportunities through collaborative work groups or “niches”.

Skills

• Strong program management, coordination, and organizational skills.
• Experience managing large-scale training programs.
• Strong project management discipline.
• Able to execute across multiple priorities and stakeholders.
• Excellent communication skills.
• High professionalism, integrity, and confidentiality.

Pay

Competitive compensation and annual merit considerations.

Schedule

Flexible working options with generous PTO.