Learning Operations and Compliance Lead
This role is based in the United States and will own the operational backbone of the organization’s learning ecosystem, with a strong focus on Workday Learning and enterprise compliance training. You will serve as the primary subject matter expert for learning technology, ensuring programs are well-governed, scalable, and easy to administer. The position combines hands-on platform administration with compliance management, reporting, analytics, and process improvement.
About the role
You’ll translate learning data into actionable insights that help People & Culture and business leaders understand program effectiveness. The role works cross-functionally with HR, Legal, IT, vendors, and business stakeholders in a collaborative, enterprise-wide environment. You’ll also have the opportunity to improve learner experiences and strengthen operational standards across onboarding and broader development programs.
Responsibilities
- Own the administration, maintenance, optimization, and day-to-day governance of Workday Learning, serving as the organization’s primary subject matter expert.
- Manage learning assignments, campaigns, engagements, learning paths, events, learner records, and other core learning operations within the platform.
- Lead enterprise compliance training programs, including onboarding, annual, quarterly, and role-specific initiatives, while managing completion tracking, communications, escalations, and audit readiness.
- Develop and maintain dashboards and reports covering compliance, onboarding, participation, and learning effectiveness, translating data into clear insights and recommendations.
- Provide recurring learning and compliance reporting to People & Culture and business leaders to support informed decision-making.
- Establish and maintain learning operations processes, documentation, governance standards, and best practices.
- Identify opportunities to simplify administration, improve learner experiences, strengthen data quality, and increase operational efficiency.
- Partner with HR, Legal, IT, business leaders, and learning technology vendors to resolve operational issues and support integrations and platform improvements.
- Contribute to broader enterprise learning initiatives, including onboarding, leadership development, mentoring, and other employee development programs.
Requirements
- Bachelor’s degree or equivalent professional experience, with 7–10 years of experience in Learning Operations, LMS Administration, Learning Technology, Learning & Development, or a closely related field.
- At least 5 years of hands-on Workday Learning administration experience, including managing learning paths, campaigns, engagements, assignments, and learner records.
- Demonstrated experience managing enterprise-wide compliance training programs, including reporting, completion monitoring, communications, escalations, and audit preparation.
- Strong reporting, dashboard development, data analysis, and data interpretation capabilities, with the ability to turn learning metrics into actionable business recommendations.
- Experience supporting global or multi-region learning programs and working with stakeholders across different functions and business environments.
- Strong project management, organization, prioritization, and stakeholder management skills, with the ability to manage multiple operational priorities effectively.
- Excellent attention to detail and a structured approach to governance, documentation, process management, and continuous improvement.
- Strong communication and collaboration skills, particularly when working with HR, Legal, IT, business leaders, and external technology vendors.
- Experience developing learning operations processes, governance frameworks, and documentation is preferred.
- Familiarity with Articulate Rise and/or Storyline is a plus, as is experience supporting onboarding, leadership development, mentoring, or broader enterprise learning programs.
Benefits
- Annual salary: $110,000–$125,000 USD, with actual compensation determined by factors such as experience, qualifications, performance, business needs, and geographic location.
- Fully remote position based in the United States.
- Opportunity to take ownership of a critical enterprise learning and compliance function.
- Exposure to Workday Learning, enterprise learning technology, compliance programs, analytics, and cross-functional initiatives.
- Collaborative environment with opportunities to partner with HR, Legal, IT, business leaders, and technology vendors.
- Opportunity to influence learning operations, governance, learner experience, and operational efficiency at an enterprise level.