Learning Integration Specialist

Overview

The Learning Integration Specialist (LIS) is a senior, partner-facing role responsible for owning the success, retention, and growth of a portfolio of district and school partners. This role blends customer success leadership, instructional expertise, and data fluency to ensure partners not only implement Parsec's platforms, but deeply integrate them into their systems to drive measurable impact. The LIS serves as the strategic lead and quarterback for each partner, building executive-level relationships, guiding system-wide implementation, and ensuring partners realize clear, sustained value from their investment. This is not a service-only role—it carries direct accountability for partner outcomes, retention, and expansion.

Responsibilities

• Partner Success & Business Ownership
  • Own a portfolio of partners with accountability for: Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and renewal and expansion outcomes
  • Lead renewal strategy and execution, ensuring alignment between partner outcomes and continued investment
  • Identify and drive expansion opportunities based on partner needs, usage patterns, and strategic priorities
  • Proactively identify risk signals (e.g., low utilization, stakeholder disengagement, data trust issues) and lead intervention plans
  • Serve as the primary point of accountability for partner success across all phases of the lifecycle
• Executive Relationship Management
  • Build and maintain multi-threaded relationships, including superintendents, cabinet members, and district/charter leaders
  • Position Parsec as a mission-critical strategic partner, not a vendor
  • Facilitate executive-level conversations connecting data insights to system-level decisions
  • Influence partner strategy related to instruction, assessment, accountability, and continuous improvement
• Instructional & Systems Integration
  • Apply deep K–12 expertise to help partners connect data insights to: instructional practices, curriculum alignment, assessment systems, and strategic planning processes (e.g., LCAP, improvement cycles)
  • Ensure Parsec's platforms are embedded into core partner systems, not used in isolation
  • Drive deep implementation across multiple stakeholders, moving beyond single-threaded usage
• Data Analysis & Insight Development
  • Analyze and synthesize quantitative and qualitative data to identify: trends, root causes, and opportunities for improvement
  • Translate complex data into clear, actionable insights for educators and leaders
  • Lead insights conversations that drive decision-making and action
• Professional Learning & Capacity Building
  • Design and deliver high-impact professional learning experiences aligned to partner goals
  • Build partner capacity to independently and effectively use Parsec platforms
  • Ensure professional learning drives adoption, utilization, and long-term sustainability
• Cross-Functional Leadership
  • Serve as the quarterback across internal teams (Product, Engineering, Analytics, Sales)
  • Provide structured feedback to inform: product development, platform enhancements, and service delivery improvements
  • Collaborate to ensure alignment between partner needs and internal execution
• Continuous Improvement & Innovation
  • Apply improvement science principles (e.g., cycles of inquiry) to partner work
  • Share best practices and insights across partners and internal teams
  • Contribute to the evolution of Parsec's platforms, services, and partner success strategy
• Cultural Competencies
  • Builds trust across partners, team, and departments
  • Actively gives and integrates candid feedback
  • Models values: integrity, humor, student-centered mindset

Qualifications

Required

• Bachelor's degree in Education, Educational Leadership, Data Analytics, or related field
• Minimum 5–10 years of progressive experience in K–12 education, including:
  • Classroom experience (required)
  • School Administration or Central Office experience (required)
• Demonstrated experience leading data-driven decision-making at a system level
• Proven ability to engage and influence senior-level education leaders
• Experience facilitating professional learning for adult learners
• Strong ability to interpret, analyze, and communicate complex data
• Exceptional communication, presentation, and relationship-building skills

Preferred

• Master's degree in Education Leadership, Data Analytics, Curriculum & Instruction, or related field
• Proficiency with data tools such as SQL, R, Python, Power BI, Tableau, or Looker Studio
• Experience supporting district-wide or system-level initiatives

Benefits

• Comprehensive medical, dental, and vision insurance
• 14 observed holidays and unlimited paid time off
• 401(k) with employer match
• Employer-paid life insurance
• Competitive bonus structure
• Collaborative office space in downtown Fresno