Learning Experience SpecialistNew Boston, Massachusetts, United States, Boulder, Colorado, United States
About the role
The Learning Experience Specialist supports the systems and content that power learning at Yes Energy, from keeping the Learning Management System (LMS) running well to building and improving the courses employees rely on to grow. Reporting to the Manager of Learning Experience, this position brings both operational follow-through and creative thinking to a team shaping how learning works across the company and beyond.
Position Details
Salary range: $70,000-$90,000, depending on experience
Location: Hybrid (Boston, MA or Boulder, CO)
Full-time
Reporting to: Manager of Learning Experience
Travel requirements: Up to 10%
Primary Responsibilities
Content Development: Build and update learning experiences by using outlines and materials from L&D leadership and subject matter experts across the company.
Industry Awareness: Stay current on Yes Energy’s offerings and the broader energy industry to ensure learning experiences are accurate and reflect the business's needs.
Learning Engagement: Develop and execute initiatives to increase participation and raise awareness of the L&D team's offerings across the company.
Reporting and Metrics: Keep the Learning Experience dashboard up to date and prepare regular summaries that demonstrate the program's reach and impact. Analyze this data to inform engagement plans.
Learning Experience Administration: Manage course assignments, enrollments, completions, and system accuracy, and serve as the primary internal resource for LMS questions.
Content Auditing: Regularly review existing Learning content for accuracy, consistency, and alignment with Yes Energy standards, and make updates as needed.
Program Innovation: Contribute ideas for how learning can be more engaging and discoverable at Yes Energy, with room to take on more of the creative and strategic side of L&D as the team grows.
Minimum Qualifications
Bachelor’s degree in Education, Communications, Business, Energy, Environmental Science, or a related field of study preferred
Professional or applied experience in education, instructional design, or content development
Strong written communication skills
Familiarity with an LMS or e-learning authoring tools like Articulate or Absorb is a plus
Strong Google Suite proficiency
Curiosity about the energy industry or SaaS software products is required
Key Competencies
Knowledge Sharing: Able to take what subject matter experts know and translate it into clear, accessible learning content that reaches the right people at the right time.
Digital Content Production and Publishing: Experience building, formatting, and publishing learning content in an LMS environment, with strong attention to clarity and quality.
Excel and Google Sheets: Comfortable using spreadsheets to track completion data, manage reporting dashboards, and organize program information.
Ownership and Initiative: Takes responsibility for their work, manages competing priorities without losing track of the details, and proactively flags issues before they become problems.
Effective Communication: Comfortable partnering with teams across the organization and building the kind of working relationships that make cross-functional projects go smoothly. Able to turn information from subject matter experts into digestible learning content for employees.
Systems Thinking: Understands how the LMS, reporting, and content work together as one system, and makes decisions with that bigger picture in mind.
Analytical Thinking: Comfortable reviewing completion data, engagement metrics, and reporting numbers, and drawing reasonable conclusions about what to do next.
Customer Service: Enjoys helping team members solve problems and providing timely support.
Overview
Yes Energy delivers real-time market data and electric power trading decision solutions. Over 1,000 market participants use Yes Energy solutions daily. The business is a leader in all aspects of information content collection and management, developing and delivering data and market analytics solutions. Since its inception in 2008, Yes Energy has become a trusted and respected supplier of innovative and reliable solutions focused on the needs of power market analysts, traders, and trade managers. Yes Energy has a team of 400 amazing professionals in Boulder, CO (HQ); Boston, MA; Chicago, IL; Glendora, CA; Richmond, VA; London, United Kingdom; Auckland, New Zealand; and Bucharest, Romania.
About Yes Energy
Yes Energy has a culture that is driven by some pretty fundamental values that we’re proud of: We love innovation and solving tough challenges; We are “high standards people” who combine passion and pride with hard work and rewards of all kinds-- in an ethic that is consistent across the company. We’re team-focused with a flat hierarchy-- we work in small teams on well-defined projects that directly impact the success of the business; We play to the strengths and experience of each person while each of us also works along a continuum of roles adjacent to our focus area. This presents the challenge of maintaining a broad set of skills as well as an opportunity to learn and contribute in many ways. We are constantly growing. Professional development happens every day and every year.
Culture
We value connecting directly with candidates. We kindly ask that third-party recruiters and agencies not submit resumes, as we are not open to external recruiting partnerships.
Compensation and Benefits
We offer highly competitive salaries and real bonuses that are achievable and that you can impact. Our benefits package is also very competitive, including medical insurance, a 401(k) Plan with matching, flexible vacation, and flexible work schedules. Yes Energy encourages and funds investment in both formal and informal professional development.
EEO Statement
At Yes Energy, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. In accordance with Colorado law, the range provided is Yes Energy’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities. Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.