Learning Experience Designer

About the role

As a Learning Experience Designer at RPM Living, you’ll design and develop learning experiences for employees at RPM Living’s apartment properties and corporate offices across the country. You’ll use a variety of learning modalities (eLearning, microlearning, instructor-led courses, on-site experiences, and more) to support employee learning in skill areas ranging from sales, maintenance, leadership, and beyond.

Responsibilities

• Design and develop learning solutions that meet the needs of an operational environment using a blend of learning modalities such as eLearning, instructor-led training, microlearning videos, on-the-job training, and more.
• Apply adult learning theory to design process; collaborate with subject matter experts to incorporate feedback and recommend ways to effectively close skills gaps across a variety of role types.
• Use project management skills to manage small to medium-scale content development projects.
• Continuously improve team learning design standards by staying ahead of industry trends and bringing practices that support learning efficacy and content development efficiency.
• Serve as a Learning Management System expert and super-user, maximizing the technology for an optimal learning experience.
• Develop knowledge assessments to understand learning effectiveness and opportunities. Continually improve content based on assessment results and feedback.

Requirements

• 2+ years of experience in instructional design using blended learning methods
• Deep understanding of adult learning theory
• Demonstrated proficiency with Articulate 360, Synthesia, and emerging learning development technology
• Experience in short form video creation and editing, including tools like Camtasia and other video tools
• Demonstrated experience analyzing learning-related data sets
• Ability to create and follow project plans to ensure on-time content development
• Experience maintaining a learning management system
• Experience creating learning solutions for an operational audience is a plus
• Experience using WalkMe or similar DAP platforms is a plus
• Ability to build collaborative partnerships in a virtual environment

Qualifications

Physical Requirements

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens, and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse, and other office equipment

This role is eligible for remote work.

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.