Learning Experience Designer

About the role

We are seeking a creative and detail-oriented eLearning Specialist to design and develop engaging, high-impact digital learning experiences. This role is ideal for someone who excels at translating complex technical concepts into clear, learner-friendly content and is passionate about creating scalable training solutions in a fast-paced tech environment. You will partner closely with cross-functional teams—including Product, Customer Success, Product Implementation, and Subject Matter Experts—to build learning experiences that support product adoption, user onboarding, and ongoing enablement.

Key Responsibilities

• Instructional Design & Content Development
• Create detailed storyboards, scripts, and learning objectives aligned to business goals
• Build interactive courses using course authoring tools
• Create assessments, knowledge checks, and scenario-based learning activities to reinforce learning
• Assist with instructional documentation

Content Translation & SME Collaboration

• Partner with Subject Matter Experts (SMEs) to gather and structure technical content
• Translate complex product features, workflows, and concepts into clear, effective learning materials
• Lead content review cycles and incorporate stakeholder feedback

Product & Customer Education

• Develop training content (eLearning and documentation) to support software product adoption, onboarding, and feature releases
• Create role-based learning paths and scalable learning programs for end users or customers
• Align training materials with product updates and evolving business needs

Learning Experience & Engagement

• Apply user experience (UX) and visual design principles to enhance learner engagement
• Incorporate multimedia elements such as video, audio, and interactive simulations
• Ensure all learning content meets accessibility standards (i.e., WCAG) and quality benchmarks

Continuous Improvement

• Evaluate the effectiveness of learning solutions through feedback and performance data
• Update and maintain course content to ensure accuracy and relevance
• Conduct periodic content audits and recommend enhancements

Minimum Qualifications

• 2–5+ years of experience in instructional design, eLearning development, instructional documentation and/or a related field
• Experience with learning management systems and e-learning platforms
• Proven experience developing eLearning using course authoring tools
• Strong understanding of adult learning principles and instructional design methodologies
• Excellent writing, editing, and communication skills
• Ability to translate complex technical information into clear, engaging content
• Strong attention to detail and ability to manage multiple projects
• Self-starter with ability to navigate ambiguity

Nice to Have

• Experience in a SaaS or technology environment
• Experience with multimedia tools (i.e., Techsmith Camtasia and Audiate, IORAD, Adobe Creative Suite)
• Experience working in LMS platforms and content publishing

Location

This position will be hybrid with 3 days/week in our Atlanta, GA office (Tuesday, Wednesday & Thursday).

AI Mindset at Euna Solutions

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment—not replace—their expertise.

What It's Like to Work at Euna Solutions

• Competitive wages
• Wellness days
• Community engagement committee
• Flexible work day
• Benefits
• Culture committee

About Euna Solutions

Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions.