Learning & Development Specialist - Remote

About Guest Worldwide

Guest Worldwide is a global collective of dynamic, industry‑leading companies with more than 40 years of experience serving diverse markets worldwide. The organization provides full‑spectrum hospitality and distribution solutions at Guest Supply®, manufactures award‑winning personal care amenities at Gilchrist & Soames, and creates innovative textile solutions at Manchester Mills, supplying products to over 25,000 hotels in more than 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco, a global food and beverage distribution leader.

About the Role

The Learning & Development Specialist supports the execution of high‑impact learning programs across Guest Worldwide. Working alongside L&D Managers and the Project & Program Manager, the specialist focuses on producing, editing, and deploying learning content—including video assets, digital modules, and training collateral—to ensure materials are polished, platform‑ready, and aligned with business goals.

Responsibilities

• Content Production & Editing
  • Transform raw instructional materials from L&D Managers into polished, engaging learning assets.
  • Edit and produce videos, presentations, and interactive modules using Camtasia, Vyond, Canva, Articulate (SCORM), and PowerPoint.
  • Create and format learning collateral such as facilitator guides, participant handouts, job aids, and digital resources.
  • Ensure all content meets brand standards and instructional design best practices.
• Learning Platform & Academy Maintenance
  • Upload, test, and troubleshoot content in LMS platforms (e.g., Schoox, Workday Learning, SharePoint).
  • Maintain accuracy and relevance of content across learning academies and systems.
  • Monitor learner progress and support reporting needs for program effectiveness.
• Program Coordination & Logistics
  • Support scheduling and administration of virtual, self‑guided, and instructor‑led training sessions.
  • Coordinate communications, session logistics, and follow‑ups for L&D events and academies.
• Stakeholder Collaboration
  • Partner with the L&D Director, L&D Managers, Project & Program Manager, HR, and business leaders to gather feedback and improve learning experiences.
  • Contribute to cross‑functional initiatives and continuous improvement efforts.
• Evaluation & Analytics
  • Assist in collecting and analyzing feedback and performance data.
  • Contribute to dashboards and reports that inform program enhancements and decision‑making.

Requirements

• Bachelor’s degree in HR, Education, Communications, Media Production, or a related field.
• 1–4 years of experience in L&D, training coordination, instructional design, or content production.
• Passion for training, coaching, mentoring, and developing others.

Skills

• Ability to work independently and effectively in a remote or hybrid environment.
• Strong technical proficiency with e‑learning tools (Vyond, Camtasia, Articulate – SCORM, Captivate) and Microsoft 365 (Copilot, Word, Excel, PowerPoint, Outlook, Teams).
• Familiarity with LMS platforms and adult learning principles.
• Excellent organizational and project‑management skills, including planning, prioritizing, and executing multiple initiatives autonomously.
• Quick learner of new technology platforms and job‑related skills.
• Exceptional written and verbal communication; ability to communicate at all organizational levels.
• Professional facilitation of training content and meeting execution.
• Demonstrated integrity, empathy, and the ability to build trust while delivering business results.
• Influence and communication skills both in person and virtually.
• Adaptability, flexibility, dependability, and a strong work ethic.
• Creative, solution‑oriented thinking.

Decision Making Authority

• Prioritize and manage daily tasks related to content production, LMS updates, and training logistics independently.
• Edit and format learning materials (videos, guides, presentations) to ensure quality and consistency.
• Upload, test, and troubleshoot training content within LMS platforms and digital learning hubs.
• Modify or revise instructional content based on feedback from L&D Managers or subject‑matter experts (with review/approval).
• Implement new learning pathways or modules that impact broader training programs or academies (with appropriate approvals).
• Coordinate major training events or initiatives that require cross‑functional alignment or budget considerations (with supervisory review).