LEARNING & DEVELOPMENT SPECIALIST (REMOTE)

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference, where a job isn’t merely a job but the start of a career where you can flourish.

This position is a 15-month full-time contract role, fully remote with working hours aligned to Eastern Standard Time (EST). Potential opportunity to convert to a full-time permanent role with FLIK. Up to 10% travel may be required.

About the role

FLIK is seeking a versatile and collaborative Instructional Designer (L&D Specialist) with a focus on writing and developing content for policies and procedures. This role is ideal for a detail-oriented professional who excels in creating clear, compliant documentation and is equally comfortable supporting instructional design and LMS administrative initiatives. This individual will serve as a key member of the team, helping shape policies, training content, and internal communications.

Responsibilities

• Draft, review, and update company policies, procedures, training materials, and internal documentation.
• Ensure all content aligns with legal, regulatory, and organizational standards.
• Partner with cross-functional teams to translate business needs into clear policies, learning materials, and job aids.
• Support Learning & Development efforts, including creating guides, training content, eLearnings, and enablement resources.
• Maintain consistency in tone, format, and version control across all documentation.
• Governance and lifecycle management: establish review cycles, ownership, version control, templates, standards, and retirement processes across learning and procedural content.
• Support audits and compliance reviews related to policy and training documentation.
• Conduct needs analysis for designing ILT, vILT, digital, and other blended learning solutions in support of SOPs, standards, and compliance with operational requirements.

Requirements

• Strong writing, editing, and organizational skills.
• Ability to translate complex information into clear, user-friendly language for both policies and training materials.
• Experience working in corporate or regulated environments.
• Experience in policy writing, technical writing, documentation development, or compliance-related content (preferred).
• Experience in project management, including managing timelines, stakeholders, and deliverables.
• Experience with one or more learning authoring tools such as Articulate 360, Lectora, Captivate, etc.
• Experience supporting Learning & Development (L&D) initiatives or creating training content (strongly valued).
• Background in document writing, content development, or instructional design (a plus).

Pay

Compensation equivalent to an annual salary of $73,000 - $75,000, paid on an hourly basis.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.