Learning & Development Specialist

Supports the design, delivery, and maintenance of learning experiences across the organization. Executes core L&D functions — building curriculum, facilitating training, and administering the Learning Management System (LMS) — working closely with L&D leadership to carry out departmental priorities. Partners with subject-matter experts, managers, and internal teams to create engaging, effective learning solutions that support employee development and organizational goals.

Responsibilities

• Design and develop learning content including instructor-led training, eLearning modules, job aids, videos, and assessments.
• Apply adult learning principles, instructional design models (e.g., ADDIE), and accessibility standards.
• Update and refine existing training materials based on feedback, performance data, and business needs.
• Collaborate with subject-matter experts to translate complex concepts into engaging, learner-friendly formats.
• Facilitate engaging in-person and virtual training sessions for a variety of audiences.
• Deliver recurring programs (e.g., onboarding, role-specific training, soft-skills workshops).
• Create a psychologically safe and inclusive learning environment.
• Gather feedback on facilitation effectiveness and apply it to future sessions.
• Administer day-to-day LMS operations, including uploading and assigning content, configuring learning paths, building assessments, troubleshooting learner issues, and maintaining course catalogs.
• Pull and organize LMS reports to support tracking of completion and compliance status.
• Support delivery of training programs and functional areas (e.g., onboarding, compliance training, customer service training) under the direction of L&D leadership.
• Assist with L&D projects, contributing to planning, scheduling, and execution tasks.
• Help coordinate organization-wide learning initiatives and change-readiness activities.
• Track and report on program participation and effectiveness, flagging trends for leadership review.
• Review training materials for accuracy, clarity, and consistency before rollout.
• Ensure content meets quality, style, and accessibility guidelines.
• Flag content gaps or inconsistencies to leadership for resolution.
• Maintain learning calendars, metrics, and dashboards.
• Respond to routine training inquiries and support internal stakeholders.
• Comply with federal and state law, regulations, and all Company rules.
• Participate in online and in-person training and other educational opportunities to develop knowledge, skills, and abilities.
• Perform any other job-related activities requested by immediate supervisor.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Organizational Development, Human Resources, Business, Education, or related field required.
• 2–4 years of experience in Learning & Development, instructional design, training, HR development, or related fields.
• Experience facilitating training for adult learners.
• Experience with LMS platforms and learning technologies.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

Physical Requirements

• Long hours sitting and using office equipment, including telephones and computers.
• May require some light lifting of files and materials and carrying checks, mail, and other documentation to different departments.
• May involve some repetitive motions of the hands, wrists, and elbows.

Working Conditions

• Normally performed in an office work environment, which does not subject the employee to the elements.
• The noise level in the work environment is usually moderately quiet.
• May require a flexible schedule and periodic overtime as needed.