Jobs · Human Resources · Pennsylvania

Learning & Development Specialist

Berkshire Hathaway GUARD Insurance Companies · Wilkes-Barre, PA · 6 days ago
HybridHuman Resources$50k–$70k/yrFull-time

Responsibilities

  • Collaborate with hiring managers to align on onboarding plans and ensure a seamless transition for their new employees.
  • Cook up scheduling for all required onboarding sessions, including orientation and training programs, and provide support to ensure successful completion of onboarding training and tasks.
  • Identify opportunities to streamline and automate onboarding processes in UKG and other tools, implementing solutions to improve efficiency.
  • Analyze and summarize feedback from onboarding satisfaction surveys, using insights to recommend and implement process improvements.
  • Maintain and organize onboarding documentation, ensuring compliance with legal and company standards.
  • Stay informed on best practices and employment regulations to ensure the onboarding process remains effective and compliant.
  • Collaborate with HR, IT, and hiring managers to provide a cohesive and positive onboarding experience, continuously refining processes.

Qualifications

  • At least 2 years of experience in new hire orientation and onboarding, HR/corporate training, and related administrative role.
  • Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines simultaneously.
  • Excellent written and verbal communication skills, ensuring clear and professional interactions with new hires and relevant stakeholders.
  • Resourceful, adaptable, and able to thrive in a fast-paced environment with a strong sense of urgency and a "let's" / "can do" attitude.
  • A passion for creating a positive and efficient onboarding experience for employees.
  • Experience facilitating employee training sessions or similar group presentations.
  • Knowledge of process improvement methodologies or automation tools to optimize workflows is preferred.
  • Understanding of employee engagement strategies and tools is preferred.
  • Experience working collaboratively with cross-functional teams such as HR, IT, and hiring managers.

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