Learning & Development Operations Coordinator

Who You'll Work With

This role sits within HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.

Who We're Looking For

• 2+ years of experience in operations, event planning & coordination, or a related field
• Bachelor’s degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and training
• Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work
• Strong attention to detail and follow-through
• Team player who builds & maintains trusted, productive working relationships with stakeholders & partners

What You Will Work On

• You’ll execute the day-to-day operations that bring our learning programs to life. Your work ensures programs are delivered smoothly and consistently.
• Captures, validates, and maintains content and participant data in Workday Learning
• Executes session communications to participants through Campaign Monitor
• Maintains accurate program data in Airtable
• Monitors & responds to employee requests through ServiceNow
• Solves routine delivery issues & escalates risks appropriately
• Supports finance and vendor administration activities
• Maintains professional relationships & responds to stakeholders