Learning & Development Manager

About the role

The Learning & Development Manager will support the design, execution, and optimization of scalable learning programs while improving learning operations through technology, data, and AI-driven solutions.

Responsibilities

• Manage and optimize learning technology platforms, including LMS tools, digital learning systems, and AI-enabled learning solutions.
• Partner with stakeholders to implement AI-powered learning experiences such as chatbots, automated workflows, adaptive learning solutions, and productivity tools.
• Support system administration activities including configuration, learner support, reporting, troubleshooting, integrations, and platform improvements.
• Identify opportunities to streamline learning operations through automation, improved workflows, and enhanced system utilization.
• Track learning performance metrics, build reports and dashboards, and use insights to improve program effectiveness.
• Coordinate program launches, pilots, communications, scheduling, and stakeholder alignment to ensure successful delivery.
• Design and facilitate engaging learning experiences using adult learning principles, blended learning approaches, microlearning, and AI-powered tools.
• Manage compliance training operations, including assignments, tracking, reporting, and maintaining accurate learning records.
• Collaborate with HR, business leaders, and cross-functional teams to improve adoption, learner engagement, and overall learning impact.
• Evaluate emerging learning technologies and recommend practical solutions that improve efficiency and employee experience.

Requirements

• Strong experience in learning operations, instructional design, technology-enabled learning, and stakeholder collaboration, with the ability to manage multiple priorities in a dynamic environment.
• 5+ years of experience in Learning & Development, learning operations, HR, enablement, or a related field.
• Bachelor’s degree in Human Resources, Organizational Development, Education, Computer Science, Information Technology, or a related discipline.
• Hands-on experience managing and optimizing LMS or digital learning platforms.
• Experience building AI-powered solutions that improve operational efficiency, employee experiences, or business outcomes.
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience creating learning programs, onboarding experiences, capability-building initiatives, or employee development solutions.
• Strong analytical skills with experience tracking KPIs, developing dashboards, and making data-informed recommendations.
• Excellent project management, communication, and stakeholder coordination abilities.
• Ability to connect learning initiatives with measurable employee performance outcomes.
• Comfortable working independently, managing competing priorities, and moving quickly from ideas to execution.
• Experience with learning platforms and technologies such as Tangelo, LinkedIn Learning, Workday, or similar tools is preferred.
• Experience in a high-growth technology, SaaS, or startup environment is a plus.
• Familiarity with automation, AI workflows, reporting processes, and emerging learning technologies is highly desirable.

Benefits

• Competitive salary range of $84,000-$132,000 USD annually.
• Potential additional compensation through bonus, equity, and other incentives.
• Comprehensive benefits package supporting employees and their families.
• Flexible work location with remote work options.
• Flexible working hours and paid time off programs.
• 401(k) eligibility and retirement support.
• Wellness resources and mental health support programs.
• Monthly account contributions and family-focused benefits.
• Professional development opportunities, training programs, and career growth resources.
• Leadership development opportunities and ongoing learning initiatives.
• Virtual events, community gatherings, and opportunities to collaborate with talented professionals.
• The opportunity to build innovative learning experiences using AI and modern technology.