Learning & Development Manager

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation—inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.

About the role

BCG Learning and Development (L&D) delivers a world-class learning experience that accelerates our people's development, deepens their sense of belonging, and unlocks their potential to impact our firm, our clients, and the world. This role is part of the System Learning Engagement (SLE) Team, supporting the development of OneBCG consulting team members across North America (NAMR). As a System Learning Manager, you will collaborate with peers across systems, Learning Topic Activation teams, Coaching@BCG, and Teaming to provide seamless learning experiences for client-facing staff. You will bring global and regional priority campaigns to life, develop innovative learning offerings, and oversee execution in the systems you support. You will partner with local system leadership to maintain a strong pulse on learning needs and help navigate the L&D ecosystem.

Responsibilities

• Oversee and manage local/system execution of in-person programming across assigned systems as part of the broader learning journey curriculum.
• Develop and execute system-specific, ad-hoc, and campaign-related programs.
• Guide cohort-specific client-facing staff to appropriate learning resources.
• Ensure learning experiences and content model OneBCG and BCG’s values.
• Hold full decision rights for learning operations, budget utilization, and FTE resource deployment across assigned systems.
• Develop deep expertise in the needs of all served cohorts and businesses.
• Serve as the primary L&D point of contact for 6 offices and their stakeholder networks, including Office Leaders (OLs), Business Management Leaders (BMLs), L&D MDPs, Talent Managers (TMs), Career Development Advisors (CDAs), and CD BST.
• Partner with System or Office L&D MDPs to enhance learning culture and participation.
• Build strong relationships with Office Business Management Leaders (BMLs) and collect ongoing feedback on consulting team experiences and learning journeys.
• Engage in strategic discussions on learning needs with System BMLs and provide input to the broader NAMR L&D team.
• Respond to new or acute learning needs by partnering with Manager peers and/or Learning Topic Activation and Coaching team members to share or create relevant content.
• Serve as the primary contact for System HR, CD, and Staffing team collaboration.
• Contribute to broader cross-functional efforts, partnering with other People Team functions on relevant priorities and initiatives.
• Play a senior role in the broader SLE team experience and L&D teaming environment.
• Develop a culture of continuous improvement, innovation, and responsiveness.
• Sustain exceptional program feedback and drive improvements as necessary.
• Own and manage system budget to meet consulting team needs while aligning with regional L&D priorities.
• Leverage dashboards and data to derive deeper insights.
• Lead and develop 2+ CS2/CS3 direct reports, with accountability for their performance, growth, and career progression.
• Establish explicit System sub-team norms and cultivate an inclusive team environment.
• Provide ongoing feedback to team members and actively participate in the L&D and Teaming Development Committee (LTDC) process.

Requirements

• Bachelor’s degree with at least five years of relevant business experience, preferably in learning and development, career development, recruiting, or other people-related functions.
• People management and leadership experience, preferably in a professional services firm context.
• Senior stakeholder management and demonstrated ability to manage large projects with ambiguity.
• Hands-on experience with GenAI tools and AI-powered learning platforms.
• Proven ability to design and scale learning or upskilling initiatives end-to-end, with measurable business outcomes.
• Excellent organization and time management skills.
• Exceptional verbal and written communication skills with the ability to flex style across levels.
• Highest ethical standards and ability to respect all BCG and employee information as personal and confidential.

Skills

• Strategic thinking and problem-solving.
• Collaborative teamwork across diverse stakeholders.
• People development and coaching.
• Innovation and content development.
• Operational efficiency and continuous improvement.

Benefits

• Zero-dollar health insurance premiums for employees, spouses, and children (employees share cost for domestic partner coverage).
• Low $10 copays for doctor visits, urgent care, and generic prescriptions.
• Dental coverage, including up to $5,000 in orthodontia benefits.
• Vision insurance covering glasses and contact lenses annually.
• Reimbursement for gym memberships and other fitness activities.
• Fully vested retirement contributions (5% starting, increasing to 10% after 2 years), plus optional 401(k) contributions.
• Paid parental leave and family benefits, including elective egg freezing, surrogacy, and adoption reimbursement.
• 12 holidays per year, annual office closure between Christmas and New Year’s, and 15 vacation days per year (earned at 1.25 days per month).
• Paid sick time on an as-needed basis.

Pay

Base salary range: $111,000–$130,000. Total compensation includes base salary, annual discretionary performance bonus (up to 16%), and retirement contributions.

Schedule

Hybrid model with the expectation of in-office work 3 to 5 days per week.