Learning & Development Lead, Patient Value and Access, US Oncology

About the role

As a member of Takeda Oncology, as an Associate Director, your work will contribute to our bold, inspiring vision: We aspire to cure cancer. Here, you'll build a career grounded in purpose and be empowered to deliver your best. As part of the U.S. Oncology Team, you will report to the Head of US OBU Strategy & Business Operations.

Responsibilities

• Lead learning and development initiatives to enhance PVA field roles capabilities, including foundational disease, treatment and product knowledge, core skills, account management, use of digital tools and execution.
• Build deep understanding of the Access environment, market dynamics, stakeholders, incentives and policies that shape the current market.
• Pull through the One Oncology approach to develop and deliver patient-centered customer solutions, ensure cross-functional collaboration, deliver value, and build trust with customers.
• Develop a training feedback loop system and performance tracking to ensure sustained learning and skill enhancement.

How you will contribute

• Build a culture of continuous learning and development within the organization. Design and deliver training programs that enhance the skills and capabilities of our access field teams and home office colleagues.
• Strategically develop and implement a comprehensive learning and development plan that aligns with the organization goals, objectives and future business needs.
• Lead the design, development, and delivery of training programs on disease state, engagement skills, customer interaction, and product knowledge/treatment landscape, ensuring effective engagement execution and evaluation throughout the learning process.
• Spearhead new hire and advanced PVA training curriculum focused on ongoing market dynamics, policies and access changes along with product knowledge, disease state education, and customer interaction skills.
• Drive field performance through tailored training, performance tracking, and coaching, collaborating with PVA Leadership Team, Sales, Marketing, I&A and S&BO to address performance gaps.
• Partner closely with Head of Strategic Account Management, Head of Payer Account Management, and Head of Access Marketing and Patient Access to develop a rich program that elevates field access capabilities, fosters collaboration and drives the business forward.
• Assist with the integration and use of tools and systems, ensuring the field team leverages technology to enhance productivity and customer engagement.
• Stay up to date in coverage, coding, and reimbursement across different sites of care and types of insurance/payers.
• Oversee performance tracking and reporting, using metrics and feedback to improve training outcomes and ensure alignment with organizational objectives.
• Measure and evaluate field development programs to understand the effectiveness, impact on the learning and provide recommendations for change.
• Develop and maintain relationships with external vendors and subject matter experts to leverage the latest thinking, best practices, and industry-standard benchmarks in learning and development.
• Manage training curriculum to ensure training program remain current, relevant, and aligned with market trends and evolving product offerings.
• Manage and track Learning and Development budget.
• Partner with business and functional leadership and HR, to continue to develop teams, drive new hire training and support the business.

Qualifications

• Minimum BS/BA degree with MS/MBA preferred
• 8+ years of pharmaceutical sales and/or account management experience or relevant clinical experience. Specific expertise with 3+ years in oncology; specifically in hematology, thoracic, and/or gastrointestinal.
• Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields.
• Expert in new product development, setting strategic directions and best practices
• Deep understanding of the access Oncology environment.
• Proven track record of leading successful initiatives and teams as well as influencing without authority.
• Experience with project management, instructional design and training content development.
• Demonstrated effective leadership and people management skills.
• Proven ability to hold others accountable to deadlines and responsibilities.
• Exceptional planning and organizational skills.
• Creative problem-solving skills.
• Collaborative work style, capable of working effectively in a team environment across departments and organizations levels.
• Ability to develop long-term training programs while remaining focused and deeply involved in executing the immediate next steps to get there
• Exceptional problem-solving and leadership skills; master at presenting at all levels of the organization
• Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace. Strong analytical skills and budget management.
• Understands and connects the latest adult learning techniques and issues in large organizations to deliver tailored strategies and frameworks to a diverse set of stakeholders
• Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook)

Preferred

• 1-3 years of clinical experience (i.e. Registered Nurse, Nurse Practitioner, Physician Assistant, Pharm. D.) is a plus
• Experience with design, development and implementation of innovation and training strategies to deliver results
• Strong time management skills, providing strategic coaching and supervision