Learning & Development Lead, Patient Value and Access, US Oncology

About the role

As a member of Takeda Oncology, as an Associate Director, your work will contribute to our bold, inspiring vision: We aspire to cure cancer. Here, you'll build a career grounded in purpose and be empowered to deliver your best. As part of the U.S. Oncology Team, you will report to the Head of US OBU Strategy & Business Operations.

Responsibilities

• Lead learning and development initiatives to enhance PVA field roles capabilities, including foundational disease, treatment and product knowledge, core skills, account management, use of digital tools and execution.
• Build deep understanding of the Access environment, market dynamics, stakeholders, incentives and policies that shape the current market.
• Pull through the One Oncology approach to develop and deliver patient-centered customer solutions, ensure cross-functional collaboration, deliver value, and build trust with customers.
• Develop a training feedback loop system and performance tracking to ensure sustained learning and skill enhancement.
• Build a culture of continuous learning and development within the organization. Design and deliver training programs that enhance the skills and capabilities of our access field teams and home office colleagues.
• Strategically develop and implement a comprehensive learning and development plan that aligns with the organization goals, objectives and future business needs.
• Lead the design, development, and delivery of training programs on disease state, engagement skills, customer interaction, and product knowledge/treatment landscape, ensuring effective engagement execution and evaluation throughout the learning process.
• Spearhead new hire and advanced PVA training curriculum focused on ongoing market dynamics, policies and access changes along with product knowledge, disease state education, and customer interaction skills.
• Drive field performance through tailored training, performance tracking, and coaching, collaborating with PVA Leadership Team, Sales, Marketing, I&A and S&BO to address performance gaps.
• Partner closely with Head of Strategic Account Management, Head of Payer Account Management, and Head of Access Marketing and Patient Access to develop a rich program that elevates field access capabilities, fosters collaboration and drives the business forward.
• Assist with the integration and use of tools and systems, ensuring the field team leverages technology to enhance productivity and customer engagement.
• Stay up to date in coverage, coding, and reimbursement across different sites of care and types of insurance/payers.
• Oversee performance tracking and reporting, using metrics and feedback to improve training outcomes and ensure alignment with organizational objectives.
• Measure and evaluate field development programs to understand the effectiveness, impact on the learning, and provide recommendations for change.
• Develop and maintain relationships with external vendors and subject matter experts to leverage the latest thinking, best practices, and industry-standard benchmarks in learning and development.
• Manage training curriculum to ensure training programs remain current, relevant, and aligned with market trends and evolving product offerings.
• Manage and track Learning and Development budget.
• Partner with business and functional leadership and HR to continue to develop teams, drive new hire training and support the business.

Requirements

• Minimum BS/BA degree with MS/MBA preferred
• 8+ years of pharmaceutical sales and/or account management experience or relevant clinical experience. Specific expertise with 3+ years in oncology; specifically in hematology, thoracic, and/or gastroenterology.
• Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields.
• Expert in new product development, setting strategic directions and best practices.
• Deep understanding of the Access Oncology environment.
• Proven track record of leading successful initiatives and teams as well as influencing without authority.
• Experience with project management, instructional design, and training content development.
• Demonstrated effective leadership and people management skills.
• Proven ability to hold others accountable to deadlines and responsibilities.
• Exceptional planning and organizational skills.
• Creative problem-solving skills.
• Collaborative work style, capable of working effectively in a team environment across departments and organizations levels.
• Ability to develop long-term training programs while remaining focused and deeply involved in executing the immediate next steps to get there.
• Exceptional problem-solving and leadership skills; master at presenting at all levels of the organization.
• Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace. Strong analytical skills and budget management.
• Understands and connects the latest adult learning techniques and issues in large organizations to deliver tailored strategies and frameworks to a diverse set of stakeholders.
• Familiar with next generation digital solutions for call planning, training, coaching, and capability building.
• Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook).

Preferred

• 1-3 years of clinical experience (i.e., Registered Nurse, Nurse Practitioner, Physician Assistant, Pharm. D.) is a plus.
• Experience with design, development, and implementation of innovation and training strategies to deliver results.
• Strong time management skills, providing strategic coaching and supervision.

Qualifications

• Minimum BS/BA degree with MS/MBA preferred
• 8+ years of pharmaceutical sales and/or account management experience or relevant clinical experience. Specific expertise with 3+ years in oncology; specifically in hematology, thoracic, and/or gastroenterology.
• Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields.
• Expert in new product development, setting strategic directions and best practices.
• Deep understanding of the Access Oncology environment.
• Proven track record of leading successful initiatives and teams as well as influencing without authority.
• Experience with project management, instructional design, and training content development.
• Demonstrated effective leadership and people management skills.
• Proven ability to hold others accountable to deadlines and responsibilities.
• Exceptional planning and organizational skills.
• Creative problem-solving skills.
• Collaborative work style, capable of working effectively in a team environment across departments and organizations levels.
• Ability to develop long-term training programs while remaining focused and deeply involved in executing the immediate next steps to get there.
• Exceptional problem-solving and leadership skills; master at presenting at all levels of the organization.
• Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace. Strong analytical skills and budget management.
• Understands and connects the latest adult learning techniques and issues in large organizations to deliver tailored strategies and frameworks to a diverse set of stakeholders.
• Familiar with next generation digital solutions for call planning, training, coaching, and capability building.
• Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook).

Skills

• Expertise in oncology, specifically in hematology, thoracic, and/or gastroenterology.
• Project management and instructional design skills.
• Leadership and people management skills.
• Collaborative work style.
• Ability to develop long-term training programs.
• Problem-solving and leadership skills.
• Understanding of adult learning techniques and industry-standard benchmarks.
• Proficiency in Microsoft suite (PowerPoint, Word, Excel, Outlook).

Benefits

At Takeda, we are committed to providing competitive compensation and benefits. For Location: Massachusetts - Virtual, the U.S. Base Salary Range is $154,400.00 - $242,550.00. Short-term and long-term incentives, medical, dental, vision insurance, a 401(k) plan, and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits are available. Additionally, U.S. based employees are eligible to receive up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

Pay

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Schedule

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.