Learning & Development Intern

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2026 FOR THE 12th TIME SCHEDULE *** This is a full-time temporary positions lasting roughly 6 months *** Monday - Friday, 40 hours per week Must be local to Minnesota LOCATION Golden Valley, Minnesota (hybrid work option available, must be based locally) PAY, BENEFITS, AND PERKS Hiring Pay Range: $18.00 - $21.00 Safe and Sick time earned at 1 hour for every 30 hours worked The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com). SUMMARY The Learning and Development (L&D) Intern will be exposed to many Learning & Development functions within the department, with an emphasis on training administration, content support, and event logistics, helping champion Bigos's core value of development and culture of learning across the organization. The incumbent will gain extensive knowledge and skills working closely with our L&D Business Partners to support the administrative work behind training delivery, event production, and onboarding. This is a full-time, temporary (approximately 6 months) position. Recent college graduates (or those finishing their final credits online) with a bachelor's degree in Adult Learning, Education, Instructional Design, or Human Resources, looking to gain valuable hands-on experience are encouraged to apply. To perform this job successfully, the individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. ESSENTIAL JOB DUTIES Administration Assists with auditing, tracking, creating, and updating training content and materialsUploads and maintains content in the Learning Management System (LMS); tracks completion and pulls training reports as neededMonitors LMS for incomplete required training and sends reminder communications to employees/managersAssists with maintaining accurate registration records for internal and external learning opportunitiesTroubleshoots basic LMS access issues, escalating more complex issues to Business Partners as neededAdministers the education/tuition reimbursement request process, verifying eligibility and documentation, tracking approvals and reimbursement status, and maintaining records for audit purposesAssists with tracking employee certifications and license renewal deadlines and sends renewal remindersWorks closely with L&D Team to complete other duties as assigned Onboarding and Training Support Assists with maintaining and updating onboarding learning plans across rolesTracks new hire progress through onboarding curriculum and flags gaps to the Business PartnersEnsures managers have the training needed to onboard new hires, and connects them with the L&D Business Partner if additional support is neededAssists with facilitating training sessions and classes Event and Special Projects Coordinates logistics for training sessions, workshops, and conferences as needed, including booking rooms/vendors, confirming AV/equipment needs, preparing and printing materials, and monitoring registrationDevelops a working knowledge of operational policies and procedures relevant to L&D initiativesWorks closely with L&D Team to maintain a strong culture and enhance the employee experienceActively participates in projects to bring key initiatives to closure by the deadline Communication Demonstrates professionalism and communicates effectively with the L&D Team, all other internal employees, and external partnersAssists with creating recaps, running reports, and creating documents to share with internal customersAssists with survey administration and compiling feedback data as needed QUALIFICATIONS Education and Experience: To be considered, applicants will have: Bachelor's degree in Instructional Design, Adult Learning, Education, Human Resources, or a related field (or currently completing final coursework online in one of these fields prior to graduation)Must have a strong desire to learn, and the ability to catch on quickly in a fast-paced environmentDemonstrated high spirit to serve with prior customer service experience a mustProven ability to multi-task, as well as work independently and in a team settingMust have strong verbal and written communication skillsProperty Management experience preferred Skills and Abilities: Must have reliable transportation and valid state driver's license and proof of insurance as travel between sites is requiredFluent in English and skilled in oral and written communicationAbility to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the publicAbility to overcome obstacles to achieve goals and meet deadlinesAbility to maintain attention to detail despite interruptionsExcellent communicator (oral and written) including the desire to ask questions and learn from co-workers.Proficiency in Microsoft Word, Excel, and PowerPoint required Work Environment: Office working conditions