Learning & Development Instructional Designer (Hybrid - Cleveland, OH)

Third Federal is a leading lender of conventional home mortgages across 27 states and the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve home ownership and financial security while creating value for customers, communities, associates, and stockholders. Our value system—love, trust, respect, commitment to excellence, and fun—drives our culture and supports our nearly 90-year history of stability, including one of the lowest annual turnover rates in the industry at 6%. We have been certified as a ‘Great Place to Work’ multiple times and recognized with various workplace awards.

About the role

The Learning & Development Instructional Designer designs and develops engaging learning experiences for Third Federal Savings & Loan associates. This role applies adult learning principles to create instructor-led, virtual, and eLearning materials aligned with the Learning & Development team’s mission. The position starts fully onsite and transitions to a hybrid schedule (typically 3 days in office, 2 days remote per week) after training at the manager’s discretion.

Responsibilities

• Design and develop instructor-led, virtual, blended, and eLearning content following the ADDIE model
• Storyboard, script, and create digital learning solutions including videos, job aids, activities, participant guides, and facilitator guides
• Collaborate with subject matter experts and business owners to plan and identify learning objectives, conduct needs analysis, define outcomes, analyze audiences, and gain management confidence
• Select appropriate instructional methods, define time frames, and prepare training materials in physical and digital formats
• Manage course production while adhering to project plans and deadlines
• Conduct quarterly reviews of deliverables for instructional soundness, accuracy, and effectiveness; provide feedback and suggest improvements; contribute to new curriculum and program ideas
• Facilitate instructor-led and virtual instructor-led sessions
• Travel to various company locations for needs analysis, SME consultation, educational needs, and/or meetings as needed (approximately 10% travel)
• Perform additional duties as assigned to support the Learning & Development team’s mission

Requirements

• Minimum of 5 years of relevant experience with training analysis, design, development, implementation, and evaluation of eLearning, instructor-led, and blended learning programs
• Familiarity with the banking and finance industry
• Experience with Learning Management System administration
• Proficiency with Articulate suite, Camtasia, and Captivate
• Proven skills in developing and implementing training for company-wide initiatives
• Excellent written and verbal communication skills, with the ability to translate complex content into clear learning experiences
• Ability to build collaborative relationships and work in a team environment where cross-training of peers is encouraged

Benefits

• Competitive compensation packages
• Medical, dental, and vision coverage
• 401k match
• 11 bank holidays plus vacation and sick time
• Stock Ownership Allocation
• Exceptional culture and value system
• Strong work/life balance
• Growth opportunities
• Mortgage Discount Program
• Education Reimbursement Program

Pay

Our anticipated pay range for this position is $70,000.00 - $90,000.00 annually. Individual pay will be determined based on qualifications, experience, and other relevant factors.

Schedule

This role starts fully onsite and transitions to a hybrid schedule (typically 3 days in office, 2 days remote per week) after training at the manager’s discretion.