Learning Design Content Manager

Duties & Responsibilities

• Manage a team of Instructional Designers to execute the development of learning projects defined and prioritized by the VP of Learning and Talent Development.
• Collaborate with project stakeholders to understand specific business needs and performance gaps before executing the development of performance-enabling and improving training solutions.
• Manage multiple instructional design projects simultaneously, ensuring projects remain on time throughout all phases of development.
• Ensure instructional items are delivered high-quality, free from errors, and within strategic design and scope, often meaning you jump in and create content alongside your team to bring the project across the finish line.
• Build relationships with internal customers and project stakeholders while managing expectations, communicating status, and resolving open issues.
• Manage the day-to-day technical and operational support for the company’s online learning platforms, including the LMS.
• Assess opportunities for continued improvement, set goals and establish metrics for productivity expectations and success.
• Continue to research and adopt new tools, AI powered technologies, and methodologies to keep audiences engaged and motivated to change behaviors to meet business goals.

Qualifications

• Bachelor's Degree in Instructional Design, Psychology, Communications, or related field
• Minimum 4 years of experience designing and developing learning content and strategies
• Minimum 2 years of experience managing a team of instructional developers, or equivalent LMS management experience, preferably Axonify and Workday Resource management tool experience, such as Asana or Airtable
• Experience with Adobe Creative Suite, Articulate Rise, and Articulate Storyline
• PMP or equivalent certification is a plus