Learning Content & Systems Partner

What You’ll Do

• Create, update, and maintain training content, job aids, guides, and learning resources.
• Ensure content is accurate, branded, and aligned with operational standards.
• Support content reviews, updates, and version control.
• Upload, organize, and manage content within Wisetail /Workday Learning and other learning platforms.
• Maintain learning assignments, catalogs, and learner records.
• Troubleshoot learner access and basic system issues.
• Support reporting and completion tracking.
• Create and distribute training announcements, updates, and learner communications.
• Support newsletters, campaigns, and learning-related messaging.
• Develop templates and resources that promote a consistent learner experience.
• Collaborate with LEX Partners and subject matter experts to support learning initiatives.
• Gather feedback and identify opportunities to improve content, systems, and communication.
• Help maintain a high-quality, engaging learning experience across the organization.

What You’ll Need

• 2–5 years of experience in Learning & Development, instructional design, learning operations, training, or learning technology administration.
• Experience administering or supporting a Learning Management System (LMS).
• Strong written communication, organization, and project management skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Preferred experience with Workday Learning, Wisetail, or comparable LMS platforms.
• Experience with eLearning and content development tools.
• Experience supporting restaurant, retail, hospitality, or multi-unit operations.
• Knowledge of adult learning principles and learning content best practices.
• Experience creating branded learning resources and communications.

Working Conditions

• Position requires qualified individuals to see, hear, and speak (verbally and audibly).
• Required to ascend and descend stairs; sit and stand for extended periods of time, lift to 50 pounds, bend, stoop and kneel.
• May be required to work outside in various weather conditions.
• May be required to work on a computer for extended periods of time including viewing the screen, using a mouse and manipulating a keyboard with hands, reaching with arms.
• May be asked to drive or travel by car, air or other transportation for business purposes.
• Must be able to function effectively in a fast-paced working environment.
• Must be able to report to work responsive, free from sedatives, and in a non-sedative state.
• Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the essential functions of the job.
• Natural and regular stressors occur on the job.