LEARNING CONSULTANT - EPIC SECURITY

Position Overview

The Learning Consultant leads the ongoing learning experience for the OCHIN collaborative, developing our roadmap, needs assessment and feedback loops. This role uses performance analytics to deliver data-driven recommendations, lead improvements and accelerate continuous improvement across the Learning Division.

Responsibilities

• Lead in the design, development and implementation of Learning Experience curricula, including multi-day bootcamps, full and part day webinars, and autodidactic curricula.
• Work intensively with health center teams participating in assigned projects to refine their Learning/Training Team implement best practice concepts.
• Design, develop, and implement member assessments/consults around Learning/Training performance and evaluate needs to identify opportunities for improvements and possible solutions.
• Lead in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up.
• Assess project issues and develop resolutions to meet productivity, quality, and customer-satisfaction goals and objectives.
• Other duties as assigned.

Requirements

• Minimum of 5 years of Learning and Training management experience in similar or relevant role in safety net organizations ideally training and supporting in Epic EHR.
• 10 Years of applicable experience desired
• Strong consulting, facilitation, and executive-level presentation skills, with the ability to engage and influence diverse stakeholder groups.
• Demonstrated experience leading enterprise learning strategies, including needs assessment, curriculum design, and performance measurement.
• Proven ability to analyze KPIs, learning metrics, and outcomes to drive data-informed decisions and continuous improvement.
• Experience designing and implementing scalable learning solutions, including Epic Super User or peer-led enablement programs.
• Expertise in onboarding strategy and delivery, with a focus on creating consistent and effective new hire experiences.

Qualifications

• Desired Certifications/Proficiencies: Epic Security, Epic Care Ambulatory, Epic Prelude/Cadence Experience working with or supporting Federally Qualified Health Centers (FQHCs), health systems, or acute care environments required.
• Strong stakeholder management skills, with the ability to build trusted partnerships and navigate complex organizational environments.
• Able to operate with a high degree of autonomy, demonstrating strategic thinking, creativity, and sound judgment.
• Excellent project management skills, with the ability to manage multiple initiatives and priorities simultaneously.
• Commitment to a customer-service orientation, with a focus on delivering practical, high-impact solutions.

Benefits

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

Pay

Base Pay Overview OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Physical Requirements/Work Environment

Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings. The role routinely uses standard office equipment such as computers and mobile devices. Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work From Home Requirements

Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace Travel required 15-25% nationally based on business requirements for OCHIN We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

Covid-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.